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Ch. 4 definitions
| Term | Definition |
|---|---|
| Nonverbal Communication | The example of giving or trading data without utilizing expressed words |
| Tact | Capacity to do or make statements without blaming or upsetting others |
| Verbal Communication | The sharing of data by people using discussion |
| Perception | The means in which an individual considers or gets a person or thing |
| Etiquette | An unwritten rule or rule of conduct |
| Diplomacy | The aptitude of managing others without causing awful emotions |
| Communication | The thought of needing to help somebody who is debilitated or in a tough situation |
| Channel | Methods for correspondence that can be a collected message, expressed words, or non-verbal communication |
| Attitude | A feeling a technician embraces toward clients, colleagues, or other obligations at work. |