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Chapter 4 10/16/2020

QuestionAnswer
Attitude A feeling a technician can adopted when working toward anyone they interact with.
Channel A formal conversation that can be in several different ways(body language, spoken, or even a written form)
Communication Being able to express yourself in a clear form
Compassion A feeling of wanting to be able to help a person in need
Diplomacy A skill of dealing with other without causing tension
Etiquette A polite behavior without an unwritten guide
Perception A form of how people present themselves
Nonverbal Communication Exchanging information without any words being spoken
Tact Being able to perform a task without offending a person
Verbal Communication Exchanging information when using speech.
Created by: ElizabethCarela
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