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Chapter 3 10-5-2020

QuestionAnswer
Communication The ability to express oneself in such a way that one is readily and clearly understood.
Community Pharmacy Also known as an outpatient or a retail pharmacy; these pharmacies serve patients in their communities; consumers can walk in and purchase a prescription or over-the-counter (OTC) drug
Competency The capability or proficiency to perform a function
Confidentially The practice of keeping privileged customer information from being disclosed without the customer's consent
Created by: ElizabethCarela
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