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Ch 10

Adaptive Change Reintroduction of a familiar practice, the kind of change that has already been experienced within the organization
Benchmarking A process by which a company compares its performance with that of high-performing organizations
Change Agent A person inside or outside the organization who can be a catalyst in helping deal with old problems in new ways
Incremental Innovations The creation of products, services or technologies that modify existing ones
Innovative Change Introduction of a practice that is new to the organization
Intervention Interference in an attempt to correct a problem
Organization Development A group of people who work together to achieve some specific purpose.
Proactive Change Planned change, making carefully thought-out changes in anticipation of possible or expected problems or opportunities
Process Innovation A change in the way a product or service is conceived, manufactured or dissiminated
Product Innovation A change in the appearance or performance of a product or a service or the creation of a new one
Radical Innovations New products, services or technologies that replace existing ones
Radically Innovative Change Change involving a practice that is new to the industry
Reactive Change Change made in response to problems or opportunities as they arise
Technology All the tools and ideas for transforming material, data or labor into goods or services
Created by: johnny1329
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