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Habit 4
Think Win-Win
| Question | Answer |
|---|---|
| Win-Lose | "I'm going to beat you no matter what" (you cant win unless other people lose) |
| Lose-Win | "I always get stepped on" (you have a permanent victim mentality) |
| Lose-Lose | "If I'm going down, you're going down with me" (If I can't win, NOBODY wins) |
| Win-Win | "We're going to win together" (go for the win-win or no deal) |
| BE LOYAL TO THE ABSENT | Avoid gossiping or backbiting! |
| CLEAR EXPECTATIONS | Dont leave things fuzzy! |
| KEEP CONFIDENCES | When someone shares something with you in confidences, keep it that way! |
| EBA | "EMOTIONAL BANK ACCOUNT" (treat people with kindness) |