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Habit 4
Habit 4 Think Win-Win
Question | Answer |
---|---|
What should you balance for Habit 4? | Courage and Consideration |
Habit 4 Main Point | Think Win-Win |
"I'm going to beat you no matter what." | Win-Lose |
"I always get stepped on" | Lose-Win |
"If I'm going down, you're going down with me" | Lose-Lose |
"We're going to win together" | Win-Win |
What principles do people who think win-win live by? | Courage and Consideration |
What is the key to making friends? | Making deposits of kindness and helpfulness into their Emotional Bank Account (EBA) |
Two Rules for a deposit | 1. a deposit is only a deposit if the other person sees it as one 2. it can take one or more deposits to make up for a withdrawal |