click below
click below
Normal Size Small Size show me how
Habit 4
Study Guide
Term | Definition |
---|---|
Win-Lose | You're proud. You can't win unless other people lose. |
Lose-Win | You say yes too fast, are easily taken advantage of, and bury a lot of feelings. |
Lose-Lose | If you can't win, nobody wins. You get revenge. |
Win-Win | You're ready to walk away before someone loses- including yourself. |
Consideration | You're eager to please and reluctant to stand up for yourself |
Deposit | When you do something that helps the relationship. |
Keep Promises | Make good on your word |
Keep confidences | When someone shares something with you in confidence, keep it that way. |
Be loyal to the absent | Avoid gossiping or backbiting. |
Set clear expectations | Don't leave things fuzzy. |
Apologize | If you're in the wrong, admit it. |
Forgive | Forget so that you don't keep hurting yourself. |