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Habit 4
Study Guide
| Term | Definition |
|---|---|
| Win-Lose | You're proud. You can't win unless other people lose. |
| Lose-Win | You say yes too fast, are easily taken advantage of, and bury a lot of feelings. |
| Lose-Lose | If you can't win, nobody wins. You get revenge. |
| Win-Win | You're ready to walk away before someone loses- including yourself. |
| Consideration | You're eager to please and reluctant to stand up for yourself |
| Deposit | When you do something that helps the relationship. |
| Keep Promises | Make good on your word |
| Keep confidences | When someone shares something with you in confidence, keep it that way. |
| Be loyal to the absent | Avoid gossiping or backbiting. |
| Set clear expectations | Don't leave things fuzzy. |
| Apologize | If you're in the wrong, admit it. |
| Forgive | Forget so that you don't keep hurting yourself. |