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Habit 4 Study Guide
Flash Cards for Psyc 1300 Habit 4 Study Guide
| Question | Answer |
|---|---|
| What does it mean to balance courage and consideration | To build effective relationships with people by working for each others benefit |
| What is a win-win and which quadrant is it in | High Courage and High Consideration - Top Right Quadrant |
| What is a win - lose and which quadrant is it in | High Courage and Low Consideration - Top Left Quadrant |
| What is a lose - lose and which quadrant is it in | Low Courage and Low Consideration - Bottom Left Quadrant |
| What is a lose - win and which quadrant is it in | Low Courage - High Consideration - Bottom Right Quadrant |
| How can you make deposits in peoples Emotion Bank Accounts (EBA) | Being kind and helpful to people you meet. |
| A deposit is only a deposit if you say it is - True or False - Make the statement true if not. | False - A deposit is only a deposit if the person sees it that way. |
| How many deposits are needed to makeup for a single withdraw | At least 2 deposits or more depending on the withdraw |
| If you break a promise to someone is it a deposit or withdraw | Withdraw |
| You keeping your promises are examples of what? | Deposits |
| List at least three types of deposits: | 1. Acts of kindness, being loyal, forgiving, apologizing, set clear expectations, keep things in confidence, keeps promises. |
Created by:
Jblank14
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