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Habit 4

Study Guide

TermDefinition
Win-Lose Always trying to get ahead of others or be better than others.
Lose-Win Insecure and not brave enough to stick up for yourself. Permanent-victim mentality.
Win Only think of themselves and not others.
Lose-Lose If you can't win, nobody can win.
Win-Win Let's find a solution that works for the best of us or else we don't play.
5 Paradigms of Human Interaction Win-Lose, Lose-Win, Lose-Lose, Win, Win-Win/No Deal
Scarcity The belief that life is like a pie and there is only so much to go around.
Abundance The belief that life is like a pie and there is enough for everyone and it will continue to grow.
People who think win-win or no deal live by these principles? Courage and Consideration
True or False: You can make deposits and withdrawals from someones emotional bank accounts. True
8 Deposits You Can Make Find out what a person considers a deposit, small acts of kindness, keep promises. be loyal, set clear expectations, apologize, give feedback, and forgive.
True of False: Effective people have a win-lose attitude. False
Created by: srussell8
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