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Habit 4
Think Win Win
| Habit 4 is | The habit of mutual benefit |
| Principles | Courage & Consideration |
| See | It's possible to win in such a way that others can win too. |
| Do | Balance courage & Consideration. Make deposits in the emotional Bank Account. |
| Get | More "wins" in life and better relationships. |
| Habit 4 is a basic principle of _________ living | Successful |
| Habit 4 is not a "Win-Lose" meaning | You can't win unless others lose |
| Habit 4 is not a "Lose-Win" meaning | You have a permanent victim mentality ("poor me"). |
| Habit 4 is not a "Lose-Lose" meaning | If you can't win, no one can. You seek revenge. |
| Doormats thinks | Lose-Win situations |
| Habit 4 is "Win-Win" meaning | We win together, or you will walk away before someone loses, including yourself. |
| Win-Win or No Deal principals: | Courage & Consideration |
| Lose-Win Matrix | High in consideration, low in courage. |
| Lose-Lose Matrix | Low in courage & consideration. |
| Win-Lose Matrix | Low in consideration & high in courage. |
| Win-Win Matrix | High in consideration & courage. |
| Make Deposits in Others _____________ of Kindness & Helpfulness. | Emotional Bank Accounts (EBA) |
| Find out what a ____________ is for the other person. | Deposit |
| Do small acts of___________. | Kindness |
| Keep _____________. | Promises |
| _____________ Confidences. | Keep |
| Be _________ to the absent. | Loyal |
| Set ___________ expectations | Clear |
| If you are in the wrong, admit it, _________________. | Apologize |
| Learn to __________ and forget, don't let yesterdays hold your tomorrow hostage. | Forgive |
| Rules for Making Deposits: | A deposit is only a deposit if the other person sees it as one. It can take one or more deposits to make up for one withdrawal. |
| A withdrawal is: | Doing something that hurts the relationship. |