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Habit 4

Think Win Win

TermDefinition
Module 11: Think Win-Win is not.. Win-Lose -"I'm going to beat you no matter what" If you're high on courage and low on consideration, you're always trying to get ahead or to be better than other people.
Module 11: Think Win-Win is not.. Lose-Win - "I always get stepped on." If you're low on courage and high on consideration, you're insecure and not brave enough to stick up for yourself.
Module: Think Win-Win is not.. Lose-Lose- " If I'm going down, you're going down with me." If you can't win, nobody wins. You envy, criticize, and put other people down including yourself.
Module 11: Think Win-Win is.. WIN-WIN- "We're going to win together." Balancing courage and consideration is the way to help others feel good and for you to feel good too.
Module 11: People you Think Win-Win or No Deal live by what two principles ? Courage and consideration
Module 11: Courage and Consideration Matrix (See Page 69 for chart) Upper Right corner is where you want to be- High in both Courage and Consideration. This takes proactive patience, so don't give up!
Module 12: Make Deposits in Other Peoples Emotional Bank Account (EBA) Main Point: The key to making friends is to deposit acts of kindness and helpfulness in their EBA (and avoid making withdrawals).
Module 12: Find Out What a Deposit is to the Other Person What you think is a deposit for another person be actually be a withdrawal to them. You will not know until you ask.
Module 12: Keys to making Emotional Bank Account Deposits -Do small acts of kindness -Keep promises -Keep confidence -Be loyal to the absent -Set clear expectations -Apologize -Forgive
Module 12: Two Rules to remember 1. A deposit is only a deposit if the other person sees it as a deposit. 2. It can take one or more deposits to make up for one withdrawal.
Created by: mmalinowski