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Habit 4
Think Win Win
Term | Definition |
---|---|
Module 11: Think Win-Win is not.. | Win-Lose -"I'm going to beat you no matter what" If you're high on courage and low on consideration, you're always trying to get ahead or to be better than other people. |
Module 11: Think Win-Win is not.. | Lose-Win - "I always get stepped on." If you're low on courage and high on consideration, you're insecure and not brave enough to stick up for yourself. |
Module: Think Win-Win is not.. | Lose-Lose- " If I'm going down, you're going down with me." If you can't win, nobody wins. You envy, criticize, and put other people down including yourself. |
Module 11: Think Win-Win is.. | WIN-WIN- "We're going to win together." Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
Module 11: People you Think Win-Win or No Deal live by what two principles ? | Courage and consideration |
Module 11: Courage and Consideration Matrix | (See Page 69 for chart) Upper Right corner is where you want to be- High in both Courage and Consideration. This takes proactive patience, so don't give up! |
Module 12: Make Deposits in Other Peoples Emotional Bank Account (EBA) | Main Point: The key to making friends is to deposit acts of kindness and helpfulness in their EBA (and avoid making withdrawals). |
Module 12: Find Out What a Deposit is to the Other Person | What you think is a deposit for another person be actually be a withdrawal to them. You will not know until you ask. |
Module 12: Keys to making Emotional Bank Account Deposits | -Do small acts of kindness -Keep promises -Keep confidence -Be loyal to the absent -Set clear expectations -Apologize -Forgive |
Module 12: Two Rules to remember | 1. A deposit is only a deposit if the other person sees it as a deposit. 2. It can take one or more deposits to make up for one withdrawal. |