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Habit 4
Notes for Habit 4
Question | Answer |
---|---|
Module 11: Balance Courage and Consideration. | Main Point: Think Win-Win about building effective relationships with people by working for their benefit while you are working for your own benefit. |
Should I think Win-Win? | Thinking Win-Win is an essential part to your meaningful life. It's the basic principle of successful meaningful life. |
Win-Lose | "I'm going to beat you no matter what." If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. |
Lose-Win | "I always get stepped on." If you're low on courage and high on consideration, you're insecure. You're not brave enough to stick up for yourself. |
Lose-Lose | "If your going down, you're going down with me." If you can't win, nobody wins. You get revenge, " If i can't have Justin then i'm sure as heck not going to let Samantha have him." You envy criticize others. You put other people down (and often yourself). |
Win-Win | "we're going to win together." Here you go for win-win or no deal. You're ready to walk away before someone loses-including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
Module 12: Make deposits in other people's emotional bank accounts. | Main Point: The key to making friends is to deposit acts of kindness and helpfulness in their Emotional Bank Accounts (and to avoid making withdrawals). |
Find out what a deposit is for the other person. | What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won't know unless you find out. |
Do small acts of kindness | A second deposit is to treat people with kindness. The opposite the withdrawal is to be unkind, discourteous, and disrespectful. |
Keep promises | Nothing bankrupts the EBA faster-even if the account has a huge balance- than to break a serious promise. That's why it's so important to make good on your word. |
Keep Confidences | When someone shares something with you in confidence, keep it that way. Be careful about what you spread around about other people on social media. Texting or posting photos or information about others can humiliate them and might get you in trouble. |
Be loyal to the absent | Avoid gossiping or backbiting. If you badmouth someone, the people listening to you will wonder if you're going to do the same to them behind their backs. Stick up for people. If you hear someone badmouthing a friend, speak up. |
Set clear expetations | Don't leave things fuzzy. Then follow through on what's expected. |
Apologize | If you're in the wrong, admit it now: " that was unkind of me. I apologize." Don't wait. Some people refuse to say they're sorry until the other person apologizes, or they make up excuses for their behavior. |
forgive | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. don't let yesterday hold your tomorrow hostage. Getting even or talking about other people's failings won't help you. |