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Habit 4 Study Guide

Flashcards

TermDefinition
When you think Win-Lose High on Courage and low on consideration, your always trying to get ahead of others or be better than other people.
When you think Lose-Win Low on Courage and high on consideration, your insecure.
When you think Lose-Lose If you can't win, nobody will. You seek revenge.
When you think Win Win Balancing Courage and consideration which is a way to make people feel good and yourself too.
Making a deposit in another's emotional bank account When you do something that helps a relationship
Making a withdrawal from another's emotional bank account When you do something that hurts a relationship
Two Rules for making deposits A deposit is only a deposit if the other person sees it as one It can take one or more deposits to make up for one withdrawal
Examples of withdrawals Breaking promises badmouthing someone Refusing to apologize not forgiving
Created by: Alex1200
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