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Habit 4
Term | Definition |
---|---|
Win-Lose | If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. |
Lose-Win | If you're low on courage and high on consideration, you're insecure. You say yes too fast, are easily taken advantage of, and bury a lot of feelings. |
Lose-Lose | If you can't win, nobody wins. You get revenge. You envy and criticize others |
Win-Win | You're ready to walk away before someone loses, including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
2nd deposit in Emotional Bank Account | To treat people with kindness. You want to make friends, do the little kindnesses. |
Keep Promises | To make good on your word and be very careful before using the words "I promise" or "I commit" |
Keep Confidences | Be careful about what you spread around about other people on social media. Texting or posting photos or information about others can humiliate them and might get you in serious trouble. |
Be Loyal to the Absent | If you badmouth someone the people listening to you will wonder if you're doing the same to them behind their backs. |
Set Clear Expectations | Don't leave things fuzzy. Follow through on what's expected. |
Apologize | If you're wrong then admit it. Making excuses instead of making things better turns into an even bigger withdrawal. |
Forgive | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. |