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Habit 4
Study guide for psychology over Habit 4
Question | Answer |
---|---|
First rule to remember for making deposits in the Emotional Bank Account? | A deposit is only a deposit if the other person sees it as a deposit. |
Second rule to remember for making deposits in the Emotional Bank Account? | It can take one or more deposits to make up for one withdrawal. |
Fill in the blank. With ________ _______________, like lies or broken promises, it takes a long time to rebuild an Emotional Bank Account. | Big; Withdrawals. |
What does EBA stand for? | Emotional Bank Account |
What is Habit 4? | Think Win-Win |
Think Win-Win is about building relationships with people by working for their benefit while you are working for your own benefit. -TRUE OR FALSE | True |
"If I'm going down, you're going down with me" , is an example of what strategy? | Lose-Lose |
"I'm going to beat you no matter what", is an example of what strategy? | Win-Lose |
Fill in the blank and answer question. You have a permanent victim mentality ("______ ____"). What strategy is this example? | Poor me; Lose-Win |
Fill in the blank. Learn to _________ and to __________ so that you don't keep hurting yourself the way you were hurt. | Forgive; forget |
Fill in the blank and answer question. Balancing ________ and ___________ is the way to help others feel good and for you to feel good. What strategy is this? | Courage, consideration ; Win-Win |