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~CADU
CHAPTER 27
| Question | Answer |
|---|---|
| ABORT | The abnormal termination of a program or process through user input or program failure. |
| ADT | Admission/discharge and transfer. |
| APPLICATION | Software that one uses to perform a specific task (e.g. word processors, spreadsheets, database programs). |
| BACKUP | The action of copying important data to a second location to protect against data loss through equipment failure and unforeseen events. |
| BATCH FILE | A type of script that contains a list of commands. These commands are executed in sequence and can be used to automate processes. |
| BLUETOOTH | Wireless technology that enables communication between Bluetooth-compatible devices. It is used for short-range connections between desktop and laptop computers, PDAs (like the Palm Pilot), digital cameras, scanners, cellular phones, and printers. |
| BOOTING | The act of starting up a computer and loading the system software into memory. |
| CACHE | A section of memory used to temporarily store files. |
| CLIENT | A computer that is able to access the resources of other computers on the network. |
| COOKIE | Data sent to a computer by a Web server that records the user's actions on a certain Web site. |
| CPU (CENTRAL PROCESSING UNIT) | The brain of the computer where almost all information processing is carried out. |
| CRASH | A sudden, unexpected system failure. |
| DATA | Any information stored in an electronic fashion. |
| DOS | Disk operating system. |
| DRIVER | A piece of software that tells the computer how to operate an external or added device, such as a printer or hard disk |
| ETHERNET | A common method of networking computers. |
| FILE SERVER | A computer that controls which other computers are allowed access to its storage media. |
| FILE TRANSFER | Transferring files electronically from one computer to another, whether the computer is in the same room or miles away. |
| FIREWALL | A combination of hardware and software that acts as a gatekeeper. It restricts other computers from gaining access to data. |
| HARD DRIVE | The main storage device in a computer's hardware. |
| HIS | Hospital information system. |
| LOCAL AREA NETWORK (LAN) | A computer network limited to the immediate area, usually the same building or floor of the building. |
| MOTHERBOARD | The main circuit board of a computer. It is part of the computer where all other components are attached. |
| NETWORK | A group of computers set up to communicate with one another. This group can be as small as two computers linked together or millions of computers linked together. |
| OPERATING SYSTEM | The software on the computer that allows all other software to run. It is also the software that tells the computer how to run and execute commands. |
| PERIPHERAL | A piece of hardware that is located outside of the main computer. A printer or a monitor would be examples. |
| QUERY | The process by which a user can ask for specific information from a database. |
| RANDOM ACCESS MEMORY (RAM) | The physical memory installed in a computer. |
| URL (UNIFORM RESOURCE LOCATOR) | The address of a specific Web site or file on the internet. |
| Name the four basic components of a pharmacy information system. | (1)Computer hardware, (2)application software, (3)system network, and (4)information server. |
| Computer hardware can be classified as: | Internal and external. |
| INTERNAL computer hardware includes things like: | Memory chips/RAM, hard drives, and the motherboard. |
| EXTERNAL computer hardware includes things like: | Monitors, keyboards, mice, and printers. |
| Storage of data is information that can be stored: | Locally (i.e., on the user's desktop) or on a server. |
| What are the two main categories of storage device types? | (1) Disk devices (e.g., hard drives, floppy disk drives, CD-ROM drives, tape drives), and (2) memory. |
| Memory on a computer usually refers to: | Random access memory (RAM) chips. |
| The main difference between disk devices and memory is that: | Disk drives can store information, and this information will only be erased if the user directs the computer to do so. All information stored on RAM chips will be lost when the computer is turned off or when it is rebooted. |
| When the user is finished working on a particular program, information is: | Transferred back to the disk drive for safety intermittently, at specified times determined by the application. |
| Application software is: | The programs one uses. |
| Application software could be the: | (1) Pharmacy software package used to enter physician orders and prescriptions into the computer, (2) software used by the laboratory department, or (3) software used by the payroll department to pay the employees within the company or institution. |
| Some application software have: | A one-time installation fee followed by a monthly maintenance fee. |
| The information server is usually: | A larger capacity computer that aims to serve as an online repository of information resources. |
| Demographic information can include: | Patient names, addresses, phone numbers, ages, and sex. |
| What type of information would be stored on an information server? | Demographic information. |
| Integration: | Combine. Department that makes sure that the applications the institution is running integrate/combine with the other applications on the network. |
| Help Desk: | Support group that helps the client use applications. |
| Medical Informatics: | Group of people that make sure state-of-the-art clinical information is present for use. This could include anything from drug information applications to video conferencing with other hospitals. |
| Patient Information Services: | The people who ensure proper patient information (e.g., demographic information, previous admission information, drug history information) is available to all end users. |
| Technical Services: | Support personnel that maintain the information system. |
| The automated systems: | (1) Improve productivity and (2) help in reducing errors. |
| Pharmacy information systems: | (1) Screen for drug allergies and drug interactions, (2) perform drug reviews, (3) perform billing functions, (4) automatically transmit information to insurance companies... |
| Pharmacy information systems also: | (5) allow the user to do sophisticated database searches or queries, (6) interface with other information systems such as laboratory computer systems, and (7) link themselves to other devices in the pharmacy that are involved in automation. |
| Networking can also be described as: | Information systems communicating with each other. |
| Define charge capture system. | A component of the HIS whereby every time an order is entered on a patient, a charge is being captured for billing purposes, and a statistic is being captured for management monitoring purposes. |
| Define Hospital Information System (HIS). | A system that integrates information from many parts of the hospital. |
| Define Patient Accounting System. | A component of the HIS; allows the hospital to bill and collect for its services. |
| Name the three parts of the Hospital Information System (HIS.) | (1) The ADT (Admissions, Discharge, and Transfer System, (2) the Charge Capture System, and (3) the Patient Accounting System. |
| Define Computerized Physician Order Entry (CPOE). | A drug order entered into a hospital-wide computer system transmitted to the pharmacy. |
| Define Electronic Data Interchange (EDI). | Commonly used to order merchandise, transfer funds, and billing. |
| Define Hospital Information System (HIS). | A system that integrates information from many parts of the hospital. |
| Which system manages the processes of patient admission, charge capture, and billing? | The Hospital Information System (HIS) |
| Which system first acknowledges a patient's existence in the hospital to every other system? | The Admission Discharge and Transfer (ADT) System |
| Which system keeps the pharmacy system informed as to each patient's location in the hospital? | The Admission Discharge and Transfer (ADT) System |
| This system constantly updates the pharmacy system when patients are transferred or discharged. | The Admission Discharge and Transfer (ADT) System |
| This system distinguishes whether a patient is an inpatient or an outpatient. | The Admission Discharge and Transfer (ADT) System |
| Basic demographics on each patient is provided by: | The Admission Discharge and Transfer (ADT) System |
| Demographics may include: | The patient's name, address, telephone numbers for both the patient and his/her next of kin, medical record number, bill/account number, date of birth, sex. |
| Which system provides other systems with critical information necessary to manage other processes within the hospital | The Admission Discharge and Transfer (ADT) System |
| This system can help the hospital collect information such as whether the patient has a living will or durable power of attorney, who referred the patient to the hospital, and the name of the patient's physician. | The Admission Discharge and Transfer (ADT) System |
| This is the second component of the HIS. | The Charge Capture System. |
| What is a modern HIS referred to? | The Order Entry System. |
| In the charge capture system, every time an order is entered on a patient: | a charge is being captured for billing purposes and a statistic is being captured for management monitoring purposes. |
| Some charges are not captured until: | a test's results are delivered or the order is completed. |
| Give an example of why charges may not yet be captured. Explain. | Physical therapy. An order for such a service is typically not finalized until after the physical therapist can assess the patient's condition and determine the amount of therapy required. |
| When does charge capture go into effect? | As soon as a patient is provided service. For example, as soon as 9-1-1 says "how can I help you." |
| What are the three components of the HIS? | The admission, discharge, transfer system, the charge capture system, and the patient accounting system. |
| Charge information is: | All the charges that you are charged for while in the hospital. |
| Admitting information can be provided by these examples: | Ambulatory, fire rescue, and helicopter services. |
| What are the three basis of the charge capture system? | Coded information, charge information, and admitting information. |
| What is the last component of the HIS? | Patient accounting system. |
| Patient accounting system allows the hospital to: | Bill and collect for its services. |
| Patient accounting system is defined as: | A component of the hospital information system that allows the hospital to bill and collect for its services. |
| Ancillary systems are part of: | A network that communicates with other systems. |
| Components of the patient accounting system include: | Charge capture, accounts receivable, collections system, and cash receipts system. |
| Business systems support: | The day-to-day activities of a hospital. |
| Materials management systems make certain that: | After verification by the department that receives the material, accounts payable pays for material that is actually there. |
| The accounts payable system processes: | All the bills in the hospital for payment, including the pharmacy department's bills. |
| The finance department requires a number of systems to support its operations. Name the five (5) systems listed your book. | Payroll systems, accounts payable systems, general ledger and budgeting systems, and cost-accounting systems. |
| Which department/system is responsible for the approval of the pharmacy department's payment approvals? | The pharmacy department/system. |
| Which department/system is responsible for the payment of the pharmacy department's bills? | The accounts payable system. |
| True or False: The pharmacy department interacts with each of the systems that support the finance department on paper or in an automated sense, as it relates to the business processes of the pharmacy. | True. |
| The hospital information system or HIS is a system that: | Integrates information from many parts of the hospital. |
| The admission, discharge, and transfer system or ADT is a: | Computer program for admission/discharge and transfer that provides significant demographic and clinical information for each patient. |
| Define the charge capture system. | A component of the HIS whereby every time an order is entered on a patient, a charge is being captured for billing purposes, and a statistic is being captured for management monitoring purposes. |
| Order entry system: | Modern HIS system refered to as OES. |
| What is par level: | When the quantity on hand reaches a certain predifined level or quantity. |
| Bar Code Scanners: | Speed up the process of item identification and input into the system. |
| Pharmacy system will track: | Open orders or back order situations. |
| Perpatual inventory | Quantity count of items in stock, based on computer calculation of purchases, less medications dispensed, plus inventory item count at the last physical inventory. |
| The acounts payable system is linked to | The materials management system. |
| PIS is designed to support specific needs of pharmacy operations such as: | Inventory management, purchasing, & ethical support. |
| Why is it important to maintain the definitions in the inventory system correct to perform necessary calculations? | To ensure the integrity of the information in the system and alert the pharmacy of any shrinkage (theft) of enventory that requires follow-up. |
Created by:
Goldilox
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