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Introduction :)

Management the ability to achieve results through people. Involves planning, organising and controlling the work to be done. Requires skills of leading, motivating and communicating with people
Main skills 1. Leading staff - Effective managers must be able to influence people and get them to work towards the goals of the business
Main skills 2. Motivating - must be capable of getting their staff to contribute their best by providing suitable incentives and rewards
Main skills 3. Communicating with staff - Good communicators. In particular, this means being good listeners and clear communicators
Characteristics of managers 1. Problem solvers - must be able to analyse problems and break them down into smaller, more solvable parts
Characteristics of managers 2. Decisive - must be able to set goals for staff, decide how best to organise people, finance, equipment and act quickly to restore control when things go wrong.
Characteristics of managers 3 . Confident and Inspirational - must be confident in their approach to problems. This inspires staff and helps to build effective workplace teams.
Created by: lauramahon
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