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Ch.14 Bateman
Management -Ch. 14 Innovation and Changing
Question | Answer |
---|---|
Creativity | Production of new and useful ideas |
Innovation | Implementation of new and useful ideas |
Elements of Innovation | accept failure, allow the new, shared values, set “challenging” goals, loosen controls, reward creativity |
Internal development | developing new technology within the company, this keeps technology exclusive to the organization |
Purchase technology | Already available in products or processes that can be purchased. But it will not offer competitive advantage |
Contracted development | acquiring technology from experts for a short period of time |
Staffing | ??? |
Exploiting existing capabilities | improving production speed or product quality, reengineering, suggestions, etc |
Exploring new knowledge | seeking to develop new goods or services |
Change | Period of instability between two periods of stability. It is driven by pace and depth |
External causes | things that happen outside the company that makes them respond to it, and be affected to them |
Internal causes | things that happen inside the company for change |
Slight change overtime | Incremental, evolutionary and low risk |
Continuity | doesn’t alter business model, it just makes business more efficient |
Dramatic instantaneous change | Quantum, revolutionary and high risk |
Discontinuity | doing something totally different, it changes the business model completely |
Reactive change | reaction to something that happens unintentional, forced to. Change in the conditions you are given |
Proactive change | intentional, doing or trying something different because you want to |
False myth | people are naturally resistant to change |
True myth | people naturally resist to imposed change |
Lewis Model for change | Unfreezing, moving, refreezing |
Unfreezing | realizing that current practices are inappropriate and that new behavior must be enacted. Create a willingness to abandon the old and embrace the new, motivational stage |
Moving | Instituting the change. Acquisition of knowledge, training stage |
Refreezing | strengthening the new behaviors that support the change. Normalization stage, making the new- the norm |
Inertia | forces that work and protect the work in status quo |
Culture | most significant component of inertia |
Perceived risk | depending on the risk people see on the new, they will be willing to change sooner |
Episodic Change | seen like in an episode |
Turbulence | continuous change |
Organizational development | System-wide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organizational effectiveness |