Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
Don't know
remaining cards
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Ch. 12 - Bateman

Management - Ch. 12 Communicating

Grapevine Informal communication network.
Communication The transmission of information and meaning from one party to another through the use of shared symbols, where the receiver receives it exactly as the sender sends it
Formal Communication company has certain guidelines to follow, ex. meeting, memo
Informal Communication “Grapvine”, “water cooler” talk, social network
Perception What you take in. The process of receiving and interpreting information
Interpretation Sense Making
Filtering The process of withholding, ignoring, or distorting information
Schemas patterns, things that make sense
Nonverbal communication tone of voice, mannerism, body language
Upward communication info that flows from lower to higher levels in the organization’s hierarchy
Horizontal communication info shared among people on the same hierarchical level
Paraphrasing ability to repeat back what they just told you
Language diff language, acronyms, clichés overloaded of info
Media richness degree to which a communication channel conveys information
Created by: bpark