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Think Win-Win

Habit 4

QuestionAnswer
what is basic principle of successful living? You cant win in life unless other people win, too
What is the main point of habit 4? Building effective relationships with people by working for their benefit while you are working for your own benefit.
What is the paradigm of Habit 4? Win-Lose Lose-Win Lose-Lose Win-Win
Win-Lose "I'm going to beat you no matter what"
Lose-Win "I always get stepped on"
Lose-Lose "If I'm going down you're going down with me"
Win-Win "We're going to win together."
Principles of people who think WIn-WIn or No Deal Courage and Consideration
Main Point of Habit 4 Module 12 Make deposits in other people’s emotional bank accounts (EBA). The key to making friends is to deposit acts of kindess and helpfulness in their EBA’s.
Find out what a deposit is for the other person What you think is a deposit other person might think it's withdraw in their mind
Do small acts of kindness deposit which means treat people with kindness
Keep promises Nothing breaks the EBA faster than to break a serious promise.
Keep confidences When someone shares something with you in confidence, keep it that way.
Be loyal to the absent Avoid gossiping or back biting. If you bad mouth someone, the people listening to you will wonder if you’re doing the same to them behind their backs.
Set clear expectations Don’t leave things fuzzy and follow thru on whats expected
Apologize If you’re in the wrong, admit it now.
Forgive learn to forgive and to forget so that you don’t keep hurting yourself the way you were hurt.
Two rules for making deposits 1. A deposit is only a deposit if the other person sees it as a deposit. 2. It can take one or more deposits to make up for one withdrawal.
Created by: jimenezcg
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