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Pharmacy Operations
Chapter 15 Orange Tech Avalon
| Question | Answer |
|---|---|
| An Association of Pharmacists, Pharm students, techs that practice in hospitals, health care and home health; advocating patient safety and improve medication use. | ASHP |
| Electronic dispensing system | ADS |
| A preventable event that may cause or lead to inappropriate medication use or patient harm | Medication Error |
| An organization that offers national certification for pharmacy techs in the United States | PTCB |
| Establishing systems for ensuring quality control of a product | Quality assurance |
| The use of established systems to ensure quality of a product | Quality control |
| Changes in the roles of both pharmacist and technicians are changing the way a pharmacy manages______________ tasks and patient care. | Daily |
| To meet the demands of a patient's overall wellness, today's pharm techs must understand not just their place in the pharmacy, but in the overall ___________ systems as well. | Healthcare |
| Pharmacist and techs must work as a __________ team and integrate pharmacy, wellness, and disease prevention services with other health care providers. | well organized |
| An independent organization that strives to insure quality, safety, and benefit meds and dietary supplements by setting standards and certification processes. | United States Pharmacopeia Convention(USP) |
| Methods used by pharmacy, medicine, nursing, and other allied health professionals to prevent medication errors. | Medication error prevention |
| The last opportunity to check for accuracy of prescriptions and verify patient info is performed at this area of a community pharmacy. | Pick up area |
| To help verify a patient's info what type of question needs to be asked? | Open ended question |
| what area in an institutional pharmacy performs data entry and answers questions from other health care workers? | CPOE area |
| What three things benefit the use of NDC technology? | Meds can be tracked, Med errors can be avoided, Drug diversion can be avoided. |
| Areas of hospital departments that are stocked with pharmacy inventory. | MED/SURG, OR, EMS |
| An inventory pharmacy tech is responsible for ? | Daily inventory control, Pricing and negotiation, Formulary control |
| What is the result if a workflow in the pharmacy is constantly interrupted? | Inventory won't get ordered, errors would occur, pharmacists would miss counseling sessions |
| Pharmacy layout should incorporate a design that provides the most ___________ use of work space and allows workflow to run smoothly. | Efficient |
| Satellite pharmacies will usually have their own tech and pharmacist who work in that area ________ with the health care team. | directly |
| Bar coding and NDC ________ are key to ensuring quality and accuracy. | technology |
| Code drugs are _________ with ready to inject syringes and bags of IV fluids are items normally kept in EMS and code carts. | packaged |
| Often a community hospital may house a special section for the ___________ in case of disaster. | community |
| All areas of a pharmacy must coordinate items that are required for ordering with the __________ technician or department. | inventory |
| Layouts of facilities, utilization of educated and trained techs, and standards of practice established provide solid foundation for ___________. | success |
| Familiar with DME and bill for DME supplies | Durable and non durable medical equipment area |
| Identify patients who require counseling from the pharmacist | Counseling and pick up area |
| New prescription entry | Data entry area |
| Focus on the customer | Store front and OTC area |
| Prep of compounds | Reconstitution and compounding area |
| Package of 30-day supplies in a blister card | Long-term care packaging area |
| Order inventory and stock supply room | Inventory area and store room |
| Fill orders manually and deliver to requesting department | Filling area with pick-up window and pneumatic tube |
| Stock supplies for central supply and EMS | Stocking area for nonclinical area for other departments such as central supply or EMS |
| Store antibiotics, maintenance meds, and batteries for public emergency | Emergency or disaster medication supply room |
| Maintain a formulary of stocked items in the ADS | Automated dispensing area |
| Specially trained personnel prepare aseptic products | IV room area |
| Help maintain storage and inventory for controlled substances | Narcotics area |
| Stock and replace OR trays and crash carts | OR tray and crash cart restocking |
| Repackage bulk medications to unit dose | Repackaging area |