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4.2

Quality Assurance and Quality Control

QuestionAnswer
Prevent defects from occurring Quality Assurance
Assess performance and recommend corrective action Quality Control
Training Quality Assurance
Reactive—take action once the problem has occurred Quality Control
Proactive—take action before the problem can occur Quality Assurance
Quality Control Charts Both QA and QC
Created by: mgallo3
Popular Management sets

 

 



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