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Human Resources 7
Week 7: Learning and Development
| Question | Answer |
|---|---|
| Definition of Stay Interviews | Interviews that help managers understand why employees stay and what might cause them to leave. |
| Definition of Human Resource Development (HRD) | A set of systematic and planned activities designed by an organisation to provide its members with the opportunities to learn necessary skills to meet current and future job demands |
| Difference between Training and Development | Training refers to specific, generally short-term methods to transfer knowledge and skills. Development is usually a longer-term process focused on the acquisition of more complex and deeper competencies |
| Triggers for employee development | Regulatory requirements, retention, new productions, changes in process or systems, organisational change and/or compliance requirement. |
| Characteristics of Learning Organisations | They are committed to continuous learning and improvement, facilitates learning of all its members and transfers knowledge. |
| Benefits of a Learning Organisation | Agility, problem solving, employee retention and knowledge can be transferred. |
| Barriers to becoming a Learning Organisation | Insufficient buy in from employees, size of organisation, organisation's structure and its environment/culture. |
| James and Galbraith's 4 Learning Styles | Visual learner, listener, reader and uh...doing...er |
| Didactic and Experiential Learning | Didactic is a lecture style learning; minimal interaction. Experiential is a tutorial style learning; first-hand experience. |
| Honey and Mumford's Typology | Activists, Reflectors, Theorists and Pragmatists. |
| Honey and Mumford's: Activists | Learn by doing. Activities include brainstorming, problem solving and role plays. |
| Honey and Mumford's: Reflectors | Learn by observing and reflecting. Activities include time out, coaching and/or feedback. |
| Honey and Mumford's: Theorists | Learn through theory. They like models, background info, facts and likes to analyse. Very methodical. |
| Honey and Mumford's: Pragmatists | Learns through practice in the real world. Activities include practical-based and things that are immediately relevant e.g. case studies. |
| Factors that influence learning outcomes | Employee readiness, motivation, mindsets (growth vs fixed) and personal factors e.g. view on work, career and life issues. |
| On the job learning and off the job learning | Just revise your slides. It's a table. |
| Measure of HRD effectiveness | Reactions of participation, tests of learning accomplished, behavioural change in the workplace and hard data on productivity. |
| Tutorial: Induction methods | Formal ‘corporate’ induction courses, manager lead induction and intelligent online/virtual systems |