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Haley Larsen
Habit 4 Study Guide
Principles | Courage and Consideration |
See - | It's possible to win in such a way that others can win too. |
Do - | Balance courage and consideration and make deposits in the Emotional Bank Account. |
Get - | More "wins" in life and better relationships. |
Courage and Consideration Matrix | The great secrets of great relationships is to balance courage and consideration. |
Lose - Win | You're high in consideration but low in courage; you're insecure |
Lose - Lose | You're low in both courage and consideration. If you can't win, nobody wins. You envy and criticize others. |
Win - Lose | You're low in consideration and high in courage. You're always trying to get ahead of others or be better. |
Win - Win | High in both courage and consideration. Balancing courage and consideration takes proactive patience and helps you and others feel good. |
Deposits to Emotional Bank Account (8) | Find out what a deposit is for the other person Apologize Forgive Keep Confidences Keep Promises Be loyal to the absent Set clear expectations Do small acts of kindness |