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Management Tools
Question | Answer |
---|---|
What does STICC stand for and who created it? | |
1. Situation 2. Task 3. Intent 4. Concerns 5. Calibrate Gary Klein, psychologist | |
1. Situation 2. Task 3. Intent 4. Concerns 5. Calibrate Gary Klein, psychologist quoted in “managing the unexpected“ | |
In STICC, what does “S” stand for? | The situation = here’s what I think we face. |
In STICC, what does “T” stand for? | The task = here’s what I think we should do. |
In STICC, what does “I” stand for? | The intent = here’s why I think that is what we should do. |
In STICC, what does the first “C” stand for? | The concerns = Here’s what we should keep our eye on because if that changes, we’re in a whole new ballgame. |
In STICC, what does the second “C” stand for? | Calibrate = now talk to me. (Some groups elaborate this fifth step into three specific requests: tell me if you (A) don’t understand, (B) can’t do it, or (C) see something I don’t.) |
Appreciative Inquiry | A model that seeks to engage stakeholders in self-determined change |
5 Principles of Appreciative Inquiry | The constructionist principle The principle of simultaneity The poetic principle The anticipatory principle The positive principle |
The constructionist principle of Appreciative Inquiry | what we believe to be true determines what we do, and thought and action emerge from relationships T |
The principle of simultaneity of Appreciative Inquiry | as we inquire into human systems we change them and the seeds of change, the things people think and talk about, what they discover and learn, are implicit in the very first questions asked. |
The poetic principle of Appreciative Inquiry | organizational life is expressed in the stories people tell each other every day, and the story of the organization is constantly being co-authored. |
The anticipatory principle of Appreciative Inquiry | what we do today is guided by our image of the future. |
The positive principle of Appreciative Inquiry | hat momentum and sustainable change requires positive affect and social bonding. |