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Habit 4: Think Win-W
Module 11: Balance Courage and Consideration
| Term | Definition |
|---|---|
| Main Point of Habit 4 Module 11 | Habit 4: Think Win-Win is about building effective relationships with people by working for their benefit while you’re working for your own benefit. Also the essential to your meaningful life. |
| Basic principle of successful living | You can’t win at life unless other people win too. |
| Paradigm of Habit 4 | Win-Lose Lose-Win Lose-Lose Win-Wn |
| Win-Lose | If you’re high in courage but low on consideration, your always trying to get ahead of others or be better than other people. |
| Lose-WIn | If you’re low on courage and high on consideration, you’re insecure. You’re not brave enough to stand up for yourself. |
| Lose-Lose | If you can’t win, nobody wins. You get revenge. |
| Win-Win | Here you go for Win-Win or no deal. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
| Principles of people who think WIn-WIn or No Deal | Courage and Consideration |
| Main Point of Habit 4 Module 12 | Make deposits in other people’s emotional bank accounts (EBA). The key to making friends is to deposit acts of kindess and helpfulness in their EBA’s. |
| Deposits you can make | Find out what a deposit is for the other person. Do small acts of kindness Keep promises Keep confidences Be loyal to the absent Set clear expectations Apologize Forgive |
| Find out what a deposit is for the other person | What you think is a deposit for the other person may in fact be a withdrawal in their mind. |
| Do small acts of kindness | A second deposit is to treat people with kindess. |
| Keep promises | Nothing breaks the EBA faster than to break a serious promise. |
| Keep confidences | When someone shares something with you in confidence, keep it that way. |
| Be loyal to the absent | Avoid gossiping or back biting. If you bad mouth someone, the people listening to you will wonder if you’re doing the same to them behind their backs. |
| Set clear expectations | Don’t leave things fuzzy. |
| Apologize | If you’re in the wrong, admit it now. |
| Forgive | Learn to forgive and to forget so that you don’t keep hurting yourself the way you were hurt. |
Created by:
Mboody
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