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HABIT 4 WIN-WIN

QuestionAnswer
What is WIN-WIN? win-win is about building relationships with people by working for their benefit while you are working for your own benefit.
What are the 4 slots on the Courage and Consideration Matrix? WIN-LOSE, WIN-WIN/ NO DEAL, LOSE-LOSE, LOSE-WIN
What is a key to making new friends? making deposits into their emotional bank account
Name 4 types of "deposits" you can make into someones EBA. Keep promises, being loyal to the absent, apologize, forgive
If you are high on courage and low on consideration, then where would you fall into the Courage and Consideration Matrix? WIN-LOSE
If you are low on courage and high on consideration then where would you fall into the Courage and Consideration Matrix? LOSE-WIN
If you can't win , nobody wins, where do you fall into the Courage and Consideration Matrix? LOSE-LOSE
If you have the attitude " We're going to win together" where do you fail into the Courage and Consideration Matrix? WIN-WIN
Define-- do small acts of kindness. means to treat people with kindness
Define-- Keep Promises. if you tell someone you will do something then do it. nothing bankrupts an EBA like BROKEN PROMISES
Define--Keep confidences means when someone shares something in confidence, keep it that way. Do not spread it around.
Define--Be loyal to the absent.. means to avoid gossiping and talking behind someones back. can lead to others wondering if you do the same to them.
Define--Set clear expectations means don't be fuzzy on the details. be to the point of what you are talking about, don't leave them assuming what you meant.
Define-- Apologize means if your in the wrong own up to it.
Define- Forgive learn to forgive and forget, don't let yesterday hold your tomorrow hostage.
Created by: elrhino069
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