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HRM Chapter 13


Agency shop An organization that requires employees to pay the equivalent of union dues even if they are not union members.
Arbitration A process in which a neutral third party resolves a dispute by issuing a binding decision; in the context of labor relations, arbitration is generally the last step in the grievance process.
Authorization card campaign A campaign in which employees or labor union representatives seek signatures from employees requesting a vote on union representation.
Bargaining unit A group of employees within an organization who are represented by a particular labor union; these employees generally work in similar jobs and therefore represent a community of interest.
Boycott An organized action in which consumers refuse to purchase goods or services from a company; unions engaged in labor disputes may support boycotts of the companies involved in the disputes.
Closed shop An organization that hires only workers who belong to a certain union.
Collective bargaining The process in which labor unions and employers negotiate contracts defining the terms and conditions under which union members will work.
Decertification election An election to remove a union's authorization to represent employees.
Distributive issues Issues, such as distribution of rewards and benefits, whose resolution provides value to one party at the expense of the other party.
Featherbedding A practice in which a union requires a company to pay employees wages for work that is not performed; defined as an unfair labor practice.
Grievance A complaint filed by an employee who perceives that he or she has been unfairly treated by an organization.
Illegal bargaining topics Issues, such as planning to engage in race or gender discrimination, that are prohibited from being discussed as part of collective bargaining.
Integrative issues Issues, such as safety improvement, whose resolution can provide more value to both parties.
Labor relations The dealings that result from interactions between a labor union and an employer.
Labor union An organization representing the collective interests of workers.
Landrum Griffin Act A federal law passed in 1959 to prevent corruption and regulate internal union affairs; formally known as the Labor Management Reporting and Disclosure Act.
Lockout An action in which an employer closes a workplace or otherwise prevents union members from working as a result of a labor dispute.
Mandatory bargaining topics Issues, such as wages, hours, and working conditions, that must be discussed as part of collective bargaining.
Mediation A process in which a neutral third party attempts to help the parties reach an agreement but does not issue a binding decision to resolve the dispute.
Mediation 2 in the context of labor relations, mediation is sometimes available as part of the grievance resolution process.
National Labor Relations Board (NLRB) A board of five members appointed by the President of the United States to enforce the Wagner Act.
Open shop An organization that does not require employees to affiliate with or pay dues to the union elected to represent the organization's employees.
Permissive bargaining topics Issues, such as employee involvement and strategic direction, that are not required but are allowed to be discussed as part of collective bargaining.
Railway Labor Act (RLA) A federal law passed in 1926 to regulate relationships between railroad companies and unions.
Right to work laws State laws that require open shop labor agreements.
Secondary boycott A boycott by unionized employees that is meant to pressure a company not to purchase goods and services from another company that is engaged in a labor dispute with a union; defined as an unfair labor practice.
Strike An action in which union members refuse to perform their job duties as a result of a labor dispute.
Taft Hartley Act A federal law passed in 1947 that regulates union activities and requires unions to bargain in good faith; formally known as the Labor–Management Relations Act.
Unfair labor practices Labor practices on the part of employers or unions that are prohibited by federal law.
Union shop An organization that requires workers to join a union as soon as they are hired.
Union steward A representative of the union who acts as an advocate for employees.
Wagner Act A federal law passed in 1935 that created the National Labor Relations Board and provided employees with the express right to organize unions; formally known as the National Labor Relations Act.
Created by: LJones8376
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