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.chapter7.
Mangagement and Leadership
| Question | Answer |
|---|---|
| What is the process of accomplishing the goals of an organization through the effective use of people and other resources? | Management |
| What involves analyzing information, setting goals, and making decisions about what needs to be done | planning |
| what means identifying and arranging the work and resources needed to achieve the goals that have been set | organizing |
| what includes all of the activities involved in obtaining, preparing, and compensating the employees of a business | staffing |
| what is the effort to direct and lead people to accomplish the planned work of the organization | implementing |
| what determines to what extent the b usiness is accomplishing the goals it set out to reach in the planning stage | controlling |
| what is the way a manager treats and involves employees | management style |
| what is the ability to motivate individuals and groups to accomplish important goals | leadership |
| what is the way people get along with eachother | human relations |
| what enables a person to affect the actions of others | influence |