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BM Fall Final Study

Study Guide for Business Management Fall Final

QuestionAnswer
Which of the following is NOT a function of management? Finance
Which of the following is NOT one of the four components of the business process? Organization
Which of the following is one way business can be categorized? By product
Which of the following terms describes the ability to achieve a desired result without wasted energy or effort? Efficiency
Which of the following is NOT a function of management? Writing
Which types of plans include company policies, rules, regulations and budgets? Operational plans
Which of the following types of control provides feedback after activity is completed in order to prevent further deviations? Corrective control
Business standards should be based on which of the following? The ultimate goals of a business
Which type of business produces processed goods by changing raw goods into a more finished form? Processors
Which of the following is an example of a non-profit organization? Salvation Army
The employment process is carried out by which department? Human resources
Which of the following is the goal of the finance department? Determining the use of company resources and funds
A(n) ____________ is a systematic grouping of individuals which has been brought together to accomplish a goal. Organization
Which of the following is NOT one of the four basic organizational levels? Lower managers
__________ is the principle in which an employee should have only one supervisor to whom he or she is responsible. Chain of command
An assembly line is an example of __________. Work specialization
Which of the following defines business ethics? Professional standards of conduct, based on moral principles and values, guiding decision-making and actions
Which of the following is NOT an example of unethical behavior occurring in the workplace? Employment contingent upon passing a drug screening
Which of the following defines workplace politics? Games played in a workplace environment to achieve status, advancement and money
Which of the following is NOT an ethical issue raised due to technological advances in the workplace? Encourages deceptive advertising
Which of the following is a business ethics development from the 1960s? Established codes of conduct and value statements
Workflow structures processes so work proceeds in the most __________ order. Efficient
Successful workflow will result in high __________. Productivity
Which of the following is NOT a possible result of workflow problems as listed in the presentation? Absenteeism
Departmentalization based on __________ is most useful when customers are spread across a large area. Geography
Which of the following is NOT a leadership style identified by Kurt Lewin? Abdicratic
Which personality trait was discussed as being perhaps the most important trait for a leader? Confidence
Amber has to give a presentation to her class tomorrow. Since she will be using verbal communication to explain her project, it is important for her speech to be all the following except: Coherent
Which of the following is NOT a form of nonverbal communication? Texting
Which of the following is NOT a successful tactic to use when managing a team? Following
Which of the following is considered the action of leading a group of people? Leadership
Which is NOT true of great leaders? Exhibiting one leadership style
Which of the following is NOT a quality of collaboration? Inconsistency
Recruitment is the process of locating, identifying and __________ capable applicants. Attracting
A(n) __________ is a set of guidelines for a business to follow when recruiting prospective employees Recruitment policy
Which of the following is NOT a suggested recruitment source? Former employees
Which of the following is the term for using friends and associates as business contacts? Networking
Which of the following is NOT an employability skill? Sales
Which of the following describes mannerisms? Style of speaking or behaving
Which of the following is a leadership skill? Treating everyone fairly
Which of the following is important when using technology? Ethical conduct
All of the following are fields of external communication except: Interviews
All of the following are skills of public relations except: Selling
Which term is not part of the four Ps of marketing? Publication
In professional communication a ________ is best for a short message. Memo
According to the presentation, which of the following is an organization’s most valued asset? Its people
Motivational skills involve displaying which of the following? Confidence and excitement
Which of the following is NOT one of the main categories of managerial roles? Inspirational roles
When a manager defines roles and responsibilities, a __________ should be identified Chain of command
Which of the following is NOT a benefit of a multicultural workplace? Less customer service
Which of the following is a challenge in a multicultural workplace? Communicating among and between cultures
What federal agency enforces Title VII of the Civil Rights Act of 1964? Equal Employment Opportunity Commission (EEOC)
Which of the following describes affirmative action? Designed to prevent discrimination in the workplace, higher education and government contracting by promoting diversity
What situation would qualify an employee for 12 weeks of unpaid leave under the FMLA? An employee on maternity leave caring for a new child
What act created the minimum wage law? Fair Labor Standard Act
Which of the following is true about horizontal organizational structures? Horizontal organizations handle problems faster
Coaching is highly connected to __________ positions in business. Leadership
__________ is an individual’s willingness to complete a task. Motivation
Which of the following is NOT a basic employee need or want listed in the presentation? Micromanagement
__________ is the motivating factor allowing the worker to understand the importance of his/her job. Task significance
Created by: mrstephens
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