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BM Fall Final Study
Study Guide for Business Management Fall Final
Question | Answer |
---|---|
Which of the following is NOT a function of management? | Finance |
Which of the following is NOT one of the four components of the business process? | Organization |
Which of the following is one way business can be categorized? | By product |
Which of the following terms describes the ability to achieve a desired result without wasted energy or effort? | Efficiency |
Which of the following is NOT a function of management? | Writing |
Which types of plans include company policies, rules, regulations and budgets? | Operational plans |
Which of the following types of control provides feedback after activity is completed in order to prevent further deviations? | Corrective control |
Business standards should be based on which of the following? | The ultimate goals of a business |
Which type of business produces processed goods by changing raw goods into a more finished form? | Processors |
Which of the following is an example of a non-profit organization? | Salvation Army |
The employment process is carried out by which department? | Human resources |
Which of the following is the goal of the finance department? | Determining the use of company resources and funds |
A(n) ____________ is a systematic grouping of individuals which has been brought together to accomplish a goal. | Organization |
Which of the following is NOT one of the four basic organizational levels? | Lower managers |
__________ is the principle in which an employee should have only one supervisor to whom he or she is responsible. | Chain of command |
An assembly line is an example of __________. | Work specialization |
Which of the following defines business ethics? | Professional standards of conduct, based on moral principles and values, guiding decision-making and actions |
Which of the following is NOT an example of unethical behavior occurring in the workplace? | Employment contingent upon passing a drug screening |
Which of the following defines workplace politics? | Games played in a workplace environment to achieve status, advancement and money |
Which of the following is NOT an ethical issue raised due to technological advances in the workplace? | Encourages deceptive advertising |
Which of the following is a business ethics development from the 1960s? | Established codes of conduct and value statements |
Workflow structures processes so work proceeds in the most __________ order. | Efficient |
Successful workflow will result in high __________. | Productivity |
Which of the following is NOT a possible result of workflow problems as listed in the presentation? | Absenteeism |
Departmentalization based on __________ is most useful when customers are spread across a large area. | Geography |
Which of the following is NOT a leadership style identified by Kurt Lewin? | Abdicratic |
Which personality trait was discussed as being perhaps the most important trait for a leader? | Confidence |
Amber has to give a presentation to her class tomorrow. Since she will be using verbal communication to explain her project, it is important for her speech to be all the following except: | Coherent |
Which of the following is NOT a form of nonverbal communication? | Texting |
Which of the following is NOT a successful tactic to use when managing a team? | Following |
Which of the following is considered the action of leading a group of people? | Leadership |
Which is NOT true of great leaders? | Exhibiting one leadership style |
Which of the following is NOT a quality of collaboration? | Inconsistency |
Recruitment is the process of locating, identifying and __________ capable applicants. | Attracting |
A(n) __________ is a set of guidelines for a business to follow when recruiting prospective employees | Recruitment policy |
Which of the following is NOT a suggested recruitment source? | Former employees |
Which of the following is the term for using friends and associates as business contacts? | Networking |
Which of the following is NOT an employability skill? | Sales |
Which of the following describes mannerisms? | Style of speaking or behaving |
Which of the following is a leadership skill? | Treating everyone fairly |
Which of the following is important when using technology? | Ethical conduct |
All of the following are fields of external communication except: | Interviews |
All of the following are skills of public relations except: | Selling |
Which term is not part of the four Ps of marketing? | Publication |
In professional communication a ________ is best for a short message. | Memo |
According to the presentation, which of the following is an organization’s most valued asset? | Its people |
Motivational skills involve displaying which of the following? | Confidence and excitement |
Which of the following is NOT one of the main categories of managerial roles? | Inspirational roles |
When a manager defines roles and responsibilities, a __________ should be identified | Chain of command |
Which of the following is NOT a benefit of a multicultural workplace? | Less customer service |
Which of the following is a challenge in a multicultural workplace? | Communicating among and between cultures |
What federal agency enforces Title VII of the Civil Rights Act of 1964? | Equal Employment Opportunity Commission (EEOC) |
Which of the following describes affirmative action? | Designed to prevent discrimination in the workplace, higher education and government contracting by promoting diversity |
What situation would qualify an employee for 12 weeks of unpaid leave under the FMLA? | An employee on maternity leave caring for a new child |
What act created the minimum wage law? | Fair Labor Standard Act |
Which of the following is true about horizontal organizational structures? | Horizontal organizations handle problems faster |
Coaching is highly connected to __________ positions in business. | Leadership |
__________ is an individual’s willingness to complete a task. | Motivation |
Which of the following is NOT a basic employee need or want listed in the presentation? | Micromanagement |
__________ is the motivating factor allowing the worker to understand the importance of his/her job. | Task significance |