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Ch. 11 Bateman

Management - Ch. 11 Teamwork

QuestionAnswer
Team A small number of people with complementary skills who are commanded to a common purpose, set of performance goals, and approach for which they had themselves mutually accountable.
Virtual Teams Teams that are physically dispersed and communicate electronically more than face-to-face.
Self-Managed Teams Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors.
Social Loafing Working less hard and being less productive when in a group.
Social Facilitation Effect Working harder when in a group than when working alone.
Norms Shared beliefs about how people should think and behave.
Roles Different sets of expectations for how different individuals should behave.
Cohesiveness The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.
Teamwork Collaboration – Coordination – Cooperation – Cohesiveness – Conflict – Competition – Trust
Trust Willingly allowing someone to have more control.
Intimacy Consequences of trust. “Into-me-see”
Process Loss Resource used in other things rather than on the task
Created by: bpark
 

 



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