A small number of people with complementary skills who are commanded to a common purpose, set of performance goals, and approach for which they had themselves mutually accountable.

Teams that are physically dispersed and communicate electronically more than face-to-face.

Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors.

Working less hard and being less productive when in a group.

Social Facilitation Effect

Working harder when in a group than when working alone.

Shared beliefs about how people should think and behave.

Different sets of expectations for how different individuals should behave.

The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.

Collaboration – Coordination – Cooperation – Cohesiveness – Conflict – Competition – Trust

Willingly allowing someone to have more control.

Consequences of trust. “Into-me-see”

Resource used in other things rather than on the task

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Ch. 11 Bateman

Management - Ch. 11 Teamwork

Question	Answer
Team	A small number of people with complementary skills who are commanded to a common purpose, set of performance goals, and approach for which they had themselves mutually accountable.
Virtual Teams	Teams that are physically dispersed and communicate electronically more than face-to-face.
Self-Managed Teams	Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors.
Social Loafing	Working less hard and being less productive when in a group.
Social Facilitation Effect	Working harder when in a group than when working alone.
Norms	Shared beliefs about how people should think and behave.
Roles	Different sets of expectations for how different individuals should behave.
Cohesiveness	The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.
Teamwork	Collaboration – Coordination – Cooperation – Cohesiveness – Conflict – Competition – Trust
Trust	Willingly allowing someone to have more control.
Intimacy	Consequences of trust. “Into-me-see”
Process Loss	Resource used in other things rather than on the task

Created by: bpark

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