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Habit 4
Think Win-Win
Question | Answer |
---|---|
What is Win-Lose? | "I am going to beat you no matter what" |
What is Lose-Win ? | "I always get stepped on" |
What is Lose- Lose? | " If I am going down, you're going down with me" |
What is Win-Win? | "We are going to win together" |
What is high in consideration and low in courage? | Lose-Win (eager to please) |
What is low in both consideration and courage? | Lose-Lose (don't care if others lose and won't stick up for yourself) |
What is low in consideration and high in courage? | Win- Lose (bold but cold) |
What is both high in consideration and courage? | Win-Win or No Deal (ready to walk away before someone loses) This is where you want to be ultimately. |
What is the key to making friends? | Deposit acts of kindness and thoughtfulness in their emotional bank account and avoid making withdrawals |
What are 7 things you can do to keep your friends? (types of deposits) | Do small acts of kindness, keep promises, keep confidences, be loyal to the absent, set clear expectations, apologize, forgive |