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L/S Exam 1
Leadership & Supervision Exam 1
| Term | Definition |
|---|---|
| Self-Directed Teams: | Teams made up of members who work with minimal supervision and rotate jobs to produce a complete product or service. |
| Leadership involves: | influence; it occurs among people: those people intentionally desire significant changes: and the changes reflect purposes shared by leaders and followers |
| Managers and leaders are different because: | Managers maintain stability and leaders promote change |
| The operational role is: | A vertically oriented leadership role in which an executive has direct control over people and resources |
| Collaborative leaders: | Need excellent people skills in order to network, build relationships, and obtain agreement through personal influence. They are also highly proactive. |
| Individualized leadership is based on: | The notion that a leader develops a unique relationship with each subordinate, which determines how the leader behaves toward the member & how the member responds to the leader |
| Contingency approaches can best be described as: | Approaches that seek to delineate the characteristics of situations and followers and examine the leadership styles that can be used effectively. |
| To use Fiedler's Contingency Theory, a leader needs to know: | -Whether they have a relationship or task-oriented style. -Whether leader-member relations, task structure, & position power are favorable or unfavorable |
| Hersey and Blanchard's Situational Theory focuses on: | The characteristics of followers as the most important element of the situation & consequently of determining effective leader behavior |
| The Big Five personality dimensions include: | Extraversion, Agreeableness, Conscientiousness, Emotional Stability, Openness to Experience |
| Openness to experience | The degree to which a person has a broad range of interests and is imaginative, creative, and willing to consider new ideas. |
| Internal locus of control: | When a person believes that their actions determine what happens to them. |
| A key component of leadership is: | Both being emotionally connected to others and understanding how emotions affect working relationships |
| Capacity is: | Ability |
| Mental Models | Theories people hold about specific systems in the world and their expected behavior |
| The ethical pressures that challenge leaders include: | Cutting cost, increase profits, meet the demands of vendors or business partners, and looking successful |
| Moral Leadership | Distinguishing right from wrong and doing right; seeking the just, honest, and good in the practice of leadership. |
| Servant Leadership | Leadership in which the leader transcends self-interest to serve the needs of others, help others grow, and provide opportunities for others to gain materially and emotionally |
| Studying followership is most important for: | Followers have an influence on leaders, desirable qualities in a leader are also desirable in a follower, and leaders and followers are roles that individuals shift in and out of in various conditions |
| Dependent, uncritical thinkers: | Do not consider possibilities beyond what he or she is told, does not contribute to the cultivation of the organization, & accepts the leader's ideas without assessing or evaluating them |
| Effective followers: | Are both critical, independent thinkers & are active in the organization. They behave the same toward everyone regardless of their positions in the organization. |
| The importance of motivation is: | It can lead to behaviors that reflect high performance within organizations |
| Intrinsic rewards: | Internal satisfactions a person receives in the process of performing a particular action |
| Insurance benefits or vacation time would be examples of: | Extrinsic rewards |
| A manager's role is that of "information processor" whereas a leader's role is: | To communicate the vision and big picture, referred to as a communication champion- a person who is grounded in the belief that communication is essential to building trust and gaining commitment to a vision |
| An open communication climate is essential because: | It enables leaders to hear what followers have to say, which means the organization gains the benefit of all employees' minds |
| Being a good listener expands a leader's role in the eyes of others because: | Finds area of interest, affirms others, and builds trust |
| Teams have individual "Stars" | -False, teams do not have individual starts. -they don't necessarily make a team great. |
| Leaders of global teams have to: | Coordinate across time, distance, and culture |
| Socio-emotional role | The team role associated with facilitating others' smoothing conflicts, showing concern for team members' needs and feelings, and serving as a role model |
Created by:
joebouhadana
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