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Ch. 1
Admin Medical Assistant
Term | Definition |
---|---|
empathy | Sensitivity to other people's feelings and situations |
ethnocentrism | Believing that on'es own race, ethnic group, and/or culture is superior to all other groups |
thoroughness | Completing tasks with correctness and attention to detail |
AHDI | Provides certification opportunities for medical transcriptionists |
Certification | Recognition given by associations that an individual has met high standards and has demonstrated competency in given knowledge and tasks |
Accuracy | A trait that results in complete, neat, and correct tasks. |
Problem-Solving | Logically and systematically planning steps to accomplish a task |
Initative | A trait characterized by working independently and offering to help others |
dependability | Finishing tasks on schedule, without complaining, and offering to assist others |
Tact | The ability to speak and act considerately in various situations |