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Ch. 1

Admin Medical Assistant

TermDefinition
empathy Sensitivity to other people's feelings and situations
ethnocentrism Believing that on'es own race, ethnic group, and/or culture is superior to all other groups
thoroughness Completing tasks with correctness and attention to detail
AHDI Provides certification opportunities for medical transcriptionists
Certification Recognition given by associations that an individual has met high standards and has demonstrated competency in given knowledge and tasks
Accuracy A trait that results in complete, neat, and correct tasks.
Problem-Solving Logically and systematically planning steps to accomplish a task
Initative A trait characterized by working independently and offering to help others
dependability Finishing tasks on schedule, without complaining, and offering to assist others
Tact The ability to speak and act considerately in various situations
Created by: jessica.morrison
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