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OB- Part 6

Organizational Behavior Exam Review- Part 6

QuestionAnswer
What is true about communication within organizations? It is critical in the decision making process
In the context of the communication process model, what refers to the psychological, social, and structural barriers that distort and obscure the sender's message? Noise
What effect does emotional contagion have on the communication process? It aids in providing continuous feedback to the sender
When does legitimate power occur? When people in certain roles can request a set of behaviors from others
Organizational politics is more common where decisions are: Based on complex and ambiguous rules
What is the relationship between emotional intelligence and relationship conflict? Relationship conflict is less likely to occur if emotional intelligence is too high
What characteristic addresses the leader's high need for achievement? Drive
What divisional structure organizes employees around distinct outputs? Product
What is one advantage of countercultures? They maintain surveillance over and critically review the company's dominant culture
Created by: joebouhadana
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