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MHR 701 Org. Culture

MHR 701 Organizational Culture deck

QuestionAnswer
Organizational Culture -The set of policies, practices, and procedures that are expected, rewarded, and supported, in an organization. -The values shared by associates in an organization. -What it’s like to be a member of this organization.
Characteristics of Culture From high to low. -Innovation -Attention to detail -Outcome orientation -People Orientation -Team Orientation -Aggressiveness -Stability
Competing Values Model (clockwise) 1. Employee friendly 2. Innovative 3. Competitive 4. Monitoring http://i28.tinypic.com/2uj314z.jpg
Functions (other cultural element) Identify, commitment, stability, understanding.
Subcultures (other cultural element) Mini-cultures within the organization.
Strong Cultures (other cultural element) Intense and widely shared values
National Culture (other cultural element) Greater impact than organizational culture.
Values: Five Mail Characteristics (other cultural element) 1. Broad concepts or beliefs. 2. relate to value instincts. 3. Apply across all situations. 4. Influences attitudes and in turn behaviors. 5. Ordered by importance.
Ways to Assess an Organizations Culture Stories, Heros, Symbols, Symbolic Acts, Language, Rites, Surveys.
Stories Legends about what has happened in the past.
Heros People who have done it, "the right way."
Symbols Objects that show what we are all about
Symbolic Acts Single acts that are very memorable
Language Speech that carries a specific message.
Rites Ceremonies that are visible reminders of values.
Surveys Quantitative an qualitative information.
Model of Person-Organization Fit http://i28.tinypic.com/345of8j.jpg
Organizational Socialization -The process by which a person learns the values, norms, and required behaviors which permit him/her to participate as a member of the organization. -The impact of the organization on the individual. -Learning the ropes!
Collective vs. Individual (socialization tactic) Group vs. individual socialization experiences.
Formal vs. Informal (socialization tactic) Extent of separation from "regular members"
Sequential vs. Random (socialization tactic) Specific progression vs. ambiguous process
Fixed vs. Variable (socialization tactic) Extent to which there is an established timetable.
Serial vs. Disjunctive (socialization tactic) Extent to which regular members are involved.
Investiture vs. Divestiture (socialization tactic) Extent of retention of "former identity"
Three Phases of Socialization http://i28.tinypic.com/30vn42a.jpg
Pre-arrival Prior to joining an organization (one of the three phases of socialization)
Encounter Initial entry period into the organization. (one of the three phases of socialization)
Metamorphosis Variable; seen when values, behaviors, etc. are consistent with the organization. (one of the three phases of socialization)
Training vs. Development http://i32.tinypic.com/2wg7tlc.jpg
Training Pyramid percentages (must know) http://i28.tinypic.com/1o2c1z.jpg
Training Issues -Support for training? -How, when, where, why? -Who participates? -Cost -Transfer of training.
Transfer of Training -Application of Learning (by measurement) -Support -Self-management -Reinforcement
Characteristics of Coaching http://i27.tinypic.com/v58q45.jpg
Characteristics of Mentoring http://i31.tinypic.com/25qggoy.jpg
Created by: jdjonesosu
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