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Module 34

Motivation at Work

QuestionAnswer
What is flow? a completely involved, focused state of consciousness on a task that optimally engages a person's skills, accompanied by a diminished awareness of self and time
What does an industrial-organizational psychologist do? applies psychological concepts and methods to optimizing human behavior in workplaces
What is personnel psychology? a subfield of I/O psychology that applies psychological methods and principles to the selection and evaluation of workers
What is human factors psychology? a branch of psychology that explores how people and machines interact and how physical environments can be made safer and easier to use
What is a structured interview? one in which an interviewer asks the same job-relevant questions of all interviewees, who are then rated on established evaluation scales
What is achievement motivation? a desire for significant accomplishment; for mastery of things, people, or ideas; and for rapidly attaining a high standard
What is task leadership? goal-oriented leadership that sets standards, organizes work, and focuses attention on goals
What is social leadership? group-oriented leadership that builds teamwork, mediates conflict, and offers support
What is the best predictor of on-the-job performance for all but less-skilled jobs? general mental ability
To increase employee productivity, industrial-organizational psychologists advise managers to do what? deal with employees according to their individual motives
Dr. Iverson conducts research focusing on how management styles influence worker motivation. Dr. Iverson would be described as what type of psychologist? organizational psychologist
Because Brent believes that his employees are intrinsically motivated to work for reasons beyond money, Brent would be described as a(n) _______ manager. social-oriented
Jack works for a company that requires employees to periodically rate their own performance and be rated by their managers, other colleagues, and customers. This type of assessment is called what? 360-degree feedback
Researchers note that the first step to a stronger organization is to institute a _____ -_____ selection system. strengths-based
Munson is conducting his annual appraisal of employees' performance. What are some examples of appraisal methods he could use? graphic rating, behavior rating, checklist
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