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IRIS ABBREVIATIONS

MATCHING THE ABBREVIATIONS TO THEIR MEANING

QuestionAnswer
WLB WORKLOAD BALANCING
UPK USER PRODUCTIVITY KIT
TMS TRADITIONAL MAIL SERVICE (formally known as PIA, ORDER MGMT, or ORALS)
TCER TEST CONDITIONS, EXPECTED RESULTS
TCCS TEST CYCLE CONTROL SHEET
SOF SALES ORDER FORM
SOA SERVICE ORIENTED ARCHITECTURE
SMS SPECIALTY MAIL SERVICE (formally known as INJECTABLES)
SCM SUPPLY CHAIN MANAGEMENT
RMA RETURNED MERCHANDISE AUTHORIZATION
RICEW REPORTS, INTERFACES, DATA CONVERSIONS, EXTENSIONS, AND WORKFLOW
RICE REPORTS, INTERFACES, DATA CONVERSIONS,EXTENSIONS
PAL PATIENT ADVISORY LEAFLET
ORTF OPEN REFILL TRANSFER FILE
ODP ON DEMAND PRINTING
OCR OPTICAL CHARACTER RECOGNITION (G84 REFILL FORMS)
MLP MID-LEVEL PRACTITIONER
MDI MULTIPLE DOCUMENT INTERFACE (WINDOWS IN IRIS)
LOV LIST OF VALUES
IVR INTERACTIVE VOICE RESPONSE
HOBZ HOLD ORDER BY ZIP CODE
FIN FINANCE
FD FUNCTIONAL DESIGN
FCFS FIRST COME FIRST SERVE
ETS ESCALTION TRACKING SYSTEM (UHG IT)
DIB DRUG INFORMATION BRIDGE (PART OF MEDISPAN)
DFF DESRIPTIVE FLEX FIELD (TROPHY SHAPED FIELDS IN IRIS)
CRM CLIENT RELATIONS MANAGEMENT
COB COORDINATION OF BENEFITS