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EOPA CMurray3

QuestionAnswer
Who Developed the scientific management theory? Frederick Taylor
What is Contingency Theory? Asserts that managers make decisions based on the situation at hand
Define Systems Theory recognize how different systems affect a worker and how a worker affects they systems around them
Define Chaos Theory Recognizes the change that is inevitable and is rarely controlled
What is Theory X? Theory X believes workers naturally lack ambition and need incentives to increase productivity
What is Theory Y? Theory Y believes that workers are naturally driven and take responsibility
Define Matrix Organization Company structure in which the reporting relationships are set up as a grid, or matrix
What is anchoring? The effect that refers to the adjustment a decision maker carries out based on information presented
Created by: jump_cam
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