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Management Chapter 5

Terms from Supervisory Management Chapter 5

TermDefinition
Authority Given the right to act in a specified manner in order to reach organizational objectives; the right to tell others how to act to reach objectives
Responsibilities Occurs when key tasks associated with a particular job are specified. The obligation of an employee to accept a manager's delegated authority
Job descriptions Provide information to employees about the important job-related tasks
Accountability The obligation that is created when an employee accepts the leader's delegation of authority
Delegation of authority The process by which leaders distribute and entrust activities and related authority to other people in an organization
Three key aspects of organization 1: Granting authority 2: Assigning duties and responsibilities 3: Requiring accountability
Formal theory of authority Authority exists because someone was granted it
Acceptance theory of authority A manager's authority originated only when it has been accepted by the group of individual over whom it is being exercised
Power The ability to influence individuals, groups, events, and decisions
Types of power 1: Reward power 2: Coercive power 3: Legitimate power 4: Control-of-information power 5: Referent power 6: Expert power
Empowerment Granting employees authority to make key decisions within their enlarged areas of responsibility
Reframing Examining the situation from multiple vantage points to develop a holistic picture
Experiential learning Using an integrated process of experiencing, identifying, analyzing, and generalizing to gain insights in learning
Created by: JuliRae
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