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Interpersonal 1&9

Terminology

QuestionAnswer
Success Lifetime fulfillment that comes from creating a sense of meaning in your work and personal life.
Self-direction The ability to set a well-defined goal and work toward it.
Role Model A person who has the qualities you would like to have.
Happiness A state of well-being that comes from having a positive evaluation of your life.
Psychology The scientific study of human behavior.
Behavior Anything that people think, feel or do.
Nervous System A system of nerve cells that regulates behavior by transmitting messages back and forth between the brain and the other parts of the body.
Conscious mind The part of the brain that controls the mental processes of which we are aware.
Subconscious mind The part of the brain that controls the mental processes of which we are not actively aware.
Cognition Mental processing of informtion in any form. Cognition = Thoughts
Emotion A subjective feeling that is accompanied by physical and behavioral changes. Emotion = Feeling.
Self Your sense of being a unique, conscious being.
Self-image All the beliefs you have about yourself.
Social Role A set of norms tht define how you are supposed to behave in a given social position or setting.
Self-presentation Altering your behavior to make a good impression on others.
Identity How you choose to define yourself to the world.
Individual identity The physical and psychological characteristics that distinguish you.
Relational Identity How you identify yourself in relation to important others.
Collective Identity The sum of the social roles you play and the social groups to which you belong.
Culture The behaviors, ideas, attitudes, and traditions shared by a large social group and transmitted form one generation to the next.
Gender Role A set of norms that define how males and females are supposed to behave.
Gender Bias When one is treated differently or unfairly due to one' gender.
Communication The process of giving or exchanging messages.
Interpersonal communication One-on-one, usually face-to-face communication.
Channel The medium in wich a message is delivered.
Context The time and place of communication.
Nonverbal Communication The process of giving or exchanging messages without words.
Body Language Facial expressions, posture, and gestures.
Active Listening Listening with understanding and paying close attention to what is being said.
Attending Being focused, alert, and open to receiving information.
Paraphrasing Restating the factual content of the message.
Reflecting Restating the emotional content of the message.
Relationship A meaningful connection with another human being.
Group A set of people (usually three or more) who influence each other.
Conformity A change in behavior caused by a desire to follow the norms of a group.
Diversity Variety (opposite of conformity)
Sterotype A set of oversimplified (beliefs) about the attributes of a group and it members.
Prejudice A negative (feeling) or attitude toward a group that results from oversimplified beliefs about that group.
Discrimination The act of treating a jperson or group differently based on a characteristic.
Empathy A wareness of and sensitiviy to the feelings, thoughts, and experience of others.
Interpersonal relationship A relationship between two people.
Intimacy A sense of closeness, caring, and acceptance tht comes from sharing your true inner self.
Self-disclosure Communicating your real thought, desires, and feelings.
Conflict Disagreement tht occurs when individuals or groups clash over needs, values, emotions, or power.
Ingredients of Sucess Self ADDEM Self (Awareness, Direction, Discipline, Esteem, Motivation)Positive Thinking and Relationships.
Elements of Communication Sender, Receiver, Messae, Feedback, Channel, Context.
Barriers of Communication Physical, Emotional, Languare, Culture, Receiver (Misunderstanding) Feedback (Emotions)
Function of Nonverbal Communication Manage Converstation, Provide Feedback, Clarifying Messages.
Personal Distance (Intimate) skin touch (12 inches)
Personal Distance (Personal) 18 inches to 4 feet.
Personal Distance (Social) 4 to 12 feet
Personal Distance (Public) more than 12 feet
EAR Encouraging, Attending, Responding
Conformity (Good)Why? Keep the peace, forces people to obey the rules, leads to getting things done.
Conformity (Bad)Why? You comprise your values and ethics. It leads to Groupthink.
Norms What is accepted/not accepted in the group.
Requirements for a healthy self image that can make you more successful. To be Positive and Realistic.
Forms of Nonverbal Communication Voice, Body Language, Personal Distance
Four main goals of Psychology Describe,Predict, Explain, Change human Behavior.
Collectivism People value group goals over individual goals and group identity over personal attributes.
Individualism (United States) Value individual goals over group goals.
Avoiding Group Think Group members and leaders need to value diversity and encourage differant opinions.
What are Sterotype and Prejudice based on? _______ are ususally based on fear and misunderstanding.
Sender Person who translate a though or feeling into a message and then sends it to another person.
Message Sender's expression or thought or feeling (Verbal or Non-Verbal)
Feedback Receiver's response to a message.
Receiver Person who take in or receives senders message.
Group Think ______is more concerned with socializing and everyone getting along than getting the task done.
Three ways to overcome Prejudices & Sterotypes 1) Realization 2)Education 3) Empathy
Arms crossed on chest Defensiveness
Standing with hands on hips. Readiness, aggression.
Looking down, face turned away. Disbelief.
Biting nails. Insecurity, nervousness.
Japan Sending a New years postcard to someone who suffered a death in the family during the past years.
China, Taiwan Give a clock is bad, counting seconds to the receipients death.
China, Taiwan Giving someone a fan or an umbrella as a gift is frequently unfreindly.
China, Taiwan Sharing a pear with your loved ones is unlucky!
Created by: mstinkernet
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