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Interpersonal 1&9
Terminology
Question | Answer |
---|---|
Success | Lifetime fulfillment that comes from creating a sense of meaning in your work and personal life. |
Self-direction | The ability to set a well-defined goal and work toward it. |
Role Model | A person who has the qualities you would like to have. |
Happiness | A state of well-being that comes from having a positive evaluation of your life. |
Psychology | The scientific study of human behavior. |
Behavior | Anything that people think, feel or do. |
Nervous System | A system of nerve cells that regulates behavior by transmitting messages back and forth between the brain and the other parts of the body. |
Conscious mind | The part of the brain that controls the mental processes of which we are aware. |
Subconscious mind | The part of the brain that controls the mental processes of which we are not actively aware. |
Cognition | Mental processing of informtion in any form. Cognition = Thoughts |
Emotion | A subjective feeling that is accompanied by physical and behavioral changes. Emotion = Feeling. |
Self | Your sense of being a unique, conscious being. |
Self-image | All the beliefs you have about yourself. |
Social Role | A set of norms tht define how you are supposed to behave in a given social position or setting. |
Self-presentation | Altering your behavior to make a good impression on others. |
Identity | How you choose to define yourself to the world. |
Individual identity | The physical and psychological characteristics that distinguish you. |
Relational Identity | How you identify yourself in relation to important others. |
Collective Identity | The sum of the social roles you play and the social groups to which you belong. |
Culture | The behaviors, ideas, attitudes, and traditions shared by a large social group and transmitted form one generation to the next. |
Gender Role | A set of norms that define how males and females are supposed to behave. |
Gender Bias | When one is treated differently or unfairly due to one' gender. |
Communication | The process of giving or exchanging messages. |
Interpersonal communication | One-on-one, usually face-to-face communication. |
Channel | The medium in wich a message is delivered. |
Context | The time and place of communication. |
Nonverbal Communication | The process of giving or exchanging messages without words. |
Body Language | Facial expressions, posture, and gestures. |
Active Listening | Listening with understanding and paying close attention to what is being said. |
Attending | Being focused, alert, and open to receiving information. |
Paraphrasing | Restating the factual content of the message. |
Reflecting | Restating the emotional content of the message. |
Relationship | A meaningful connection with another human being. |
Group | A set of people (usually three or more) who influence each other. |
Conformity | A change in behavior caused by a desire to follow the norms of a group. |
Diversity | Variety (opposite of conformity) |
Sterotype | A set of oversimplified (beliefs) about the attributes of a group and it members. |
Prejudice | A negative (feeling) or attitude toward a group that results from oversimplified beliefs about that group. |
Discrimination | The act of treating a jperson or group differently based on a characteristic. |
Empathy | A wareness of and sensitiviy to the feelings, thoughts, and experience of others. |
Interpersonal relationship | A relationship between two people. |
Intimacy | A sense of closeness, caring, and acceptance tht comes from sharing your true inner self. |
Self-disclosure | Communicating your real thought, desires, and feelings. |
Conflict | Disagreement tht occurs when individuals or groups clash over needs, values, emotions, or power. |
Ingredients of Sucess | Self ADDEM Self (Awareness, Direction, Discipline, Esteem, Motivation)Positive Thinking and Relationships. |
Elements of Communication | Sender, Receiver, Messae, Feedback, Channel, Context. |
Barriers of Communication | Physical, Emotional, Languare, Culture, Receiver (Misunderstanding) Feedback (Emotions) |
Function of Nonverbal Communication | Manage Converstation, Provide Feedback, Clarifying Messages. |
Personal Distance (Intimate) | skin touch (12 inches) |
Personal Distance (Personal) | 18 inches to 4 feet. |
Personal Distance (Social) | 4 to 12 feet |
Personal Distance (Public) | more than 12 feet |
EAR | Encouraging, Attending, Responding |
Conformity (Good)Why? | Keep the peace, forces people to obey the rules, leads to getting things done. |
Conformity (Bad)Why? | You comprise your values and ethics. It leads to Groupthink. |
Norms | What is accepted/not accepted in the group. |
Requirements for a healthy self image that can make you more successful. | To be Positive and Realistic. |
Forms of Nonverbal Communication | Voice, Body Language, Personal Distance |
Four main goals of Psychology | Describe,Predict, Explain, Change human Behavior. |
Collectivism | People value group goals over individual goals and group identity over personal attributes. |
Individualism | (United States) Value individual goals over group goals. |
Avoiding Group Think | Group members and leaders need to value diversity and encourage differant opinions. |
What are Sterotype and Prejudice based on? | _______ are ususally based on fear and misunderstanding. |
Sender | Person who translate a though or feeling into a message and then sends it to another person. |
Message | Sender's expression or thought or feeling (Verbal or Non-Verbal) |
Feedback | Receiver's response to a message. |
Receiver | Person who take in or receives senders message. |
Group Think | ______is more concerned with socializing and everyone getting along than getting the task done. |
Three ways to overcome Prejudices & Sterotypes | 1) Realization 2)Education 3) Empathy |
Arms crossed on chest | Defensiveness |
Standing with hands on hips. | Readiness, aggression. |
Looking down, face turned away. | Disbelief. |
Biting nails. | Insecurity, nervousness. |
Japan | Sending a New years postcard to someone who suffered a death in the family during the past years. |
China, Taiwan | Give a clock is bad, counting seconds to the receipients death. |
China, Taiwan | Giving someone a fan or an umbrella as a gift is frequently unfreindly. |
China, Taiwan | Sharing a pear with your loved ones is unlucky! |