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Motivation & Morale
Chapter 11
| Question | Answer |
|---|---|
| Maslow's Hierarchy of Needs | Physiologic Needs / Safety / Belonging /Esteem / Self-Actualization |
| Alderfer's ERG | Existence / Relatedness / Growth |
| Frederick Herzberg | Motivation - Maintenance Model |
| Herzberg Hygiene or Maintenance | 1) Quality of supervision 2) Company rules & polices 3) Interpersonal relations with all 4) Salary and certain benefits 5) Working Conditions and Job Security |
| Herzberg Motivators | 1) Achievement 2) Recognition 3) The job itself 4) growth possibilities 5) responsibility 6) feedback |
| Vroom | Expectancy Theory |
| Madeline Hunter | intrinsic & extrinsic motivations |
| Extrinsic Motivators | 1) level of concern 2) success 3) feedback 4) interest 5) feeling tone |
| Feeling Tone | positive - asking // negative - ordering // neutral - stating |
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eriemarie