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1. Introduction

Modern Management Chapter 1

TopicInformation
Management (def.) 1. Process or series of continuing or related activities; 2. involving the achievement of organisational goals; 3. reaches organisational goals by working with and through people
5 Key Functions (names and def.) Planning (establish organisation direction); Organising (divides activities among work groups and coordinates results); Staffing (allocates the required people); Leading (motivating employees); Control (measure and evaluate organisational performance)
3 Management Levels (names and def.) 1. Top Managers (plan) 2. Middle Managers (translate) 3. Front-line Managers (operate)
3 Types of Management Skills 1. Conceptual (needed more at top) 2. Interpersonal (everyone needs) 3. Technical (need more at front-line)
Created by: 1530606470288449
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