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Managerial Skills

TermDefinition
Self Management choose who you want to become and what you are.
Personal Mission Statement (CCV) life philosophy. defines :character, contribution and values.
Effective Goal Setting (PBVSSE) 1- personalize. 2- be SMART. 3- visualize. 4- support group. 5- small wins. 6-evaluate.
Changing Circumstances (ULD) - unforeseen obstacles. - lack of resources. - desire changes.
Implementation Planning (OAOAOFIE) 1- overall goals. 2- analyze organization's env. 3- opportunities & threats. 4- analyze resources 5- operational objs. 6- formulate strategy. 7- implement results. 8- evaluate results.
Kolb's Experiential Cycle (COAT) 1- concrete experience. 2- observation. 3- abstract concepts. 4- testing in new situations.
6 Effective Manager Roles (COIFMP) 1- controlling org. env. 2- organizing. 3- information handling. 4- provide full growth. 5- motivating employees. 6- strategic problem solving.
Effective Managers & MOTIVATION (ACADIR) 1- authority acceptance. 2- competitive games. 3- assertiveness. 4- distinctiveness. 5- imposing wishes. 6- routine functions.
Effective Managers & SKILLS (CHTP) 1- conceptual. 2- human. 3- technical. 4- political.
Emotional Intelligence (EI) monitoring own and others' feeling and using them as a guide to one's thinking and action. 4 aspects: 1- Self Awareness. 2- Self Management. 3- Social Awareness. 4- Relationship Management.
Skills For EI (SSKCCOBB) 1- self aware. 2- straight forward when sharing info. 3- be kind. 4- consider others' reactions. 5- confront problems. 6- openness to new ideas. 7- build and mend relationships. 8- balance work and home.
External Locus of Control Believe in luck, and blame others for failure.
Internal Locus of Control Believe in personal effort and blame themselves for failure.
Leadership Task & Relationship Behavior (TSPD) 1- Telling Style - high task, low relationship. 2- Selling Style -high task, high relationship. 3- Participating Style -low task, high relationship. 4- Delegating Style -low task, low relationship.
Followers Readiness (LMMH) 1- Telling -unable & unwilling. 2- Selling - unable & willing. 3-Participating - able & unwilling. 4- Delegating - able & willing.
Effective Leading (TORT) 1- trust. 2- objectives. 3- rewards. 4- time.
Persuasion Strategies (CLE) 1- credibility. 2- logical reasoning. 3- emotional appeal.
Persuasion Tactics (fap, iap) 1- active facilitative. 2- passive facilitative. 3- active inhibiting. 4- passive inhibiting.
Improving Persuasion Skills (CSPCTA) 1- credibility establishment. 2- strong evidence. 3- positive tone. 4- clear presentation. 5- tailor to listener. 6- appeal to interests.
Effective Goal Basics (SCTM) 1- specific. 2- challenging. 3- time based. 4- mutual determination.
Optimum Goal Results (GPSTPR) 1- general objective. 2- performance measure. 3- standard. 4- time span. 5- prioritize. 6- rate goals.
Goal Commitment (MPRC) 1- managerial support. 2- participation. 3- rewards. 4- capabilities.
Mutual Agreement (DRGAC) 1- desired results. 2- resources. 3- guidelines. 4- accountability. 5- consequences.
Conflict Strategies (AAFCC) 1- avoidance. 2- accommodation. 3- forcing. 4- compromising. 5- collaboration.
High Performance Team Characteristics ( SCSMCC) 1- small size. 2- specific goals. 3- common approach. 4- common purpose. 5- mutual accountability. 6- complementary skills.
Obstacles to Effective Teamwork (WISTCL) 1- weak direction. 2- infighting. 3- shirking responsibility. 4- lack of trust. 5- critical skills gap. 6- lack of external support.
Overcoming Obstacles (CMSEMA) 1- clear goals. 2- mutual trust. 3- external support. 4- team building games 5- performance appraisal. 6- small wins.
Team Process Facilitation ( TMP) 1- task. 2- maintenance. 3- personal.
Communication Patterns (FHI) 1- frequent participators. 2- high frequency contributors. 3- introverted members.
Negotiation (OCPAGLWI) 1- other party's sit. 2- concrete strategy. 3- positive approach. 4- address problems not personalities. 5- win win solutions. 6- insist on being unbiased.
Created by: raghadhindawi8
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