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Counselling
Counselling Midterm #1
| Term | Definition |
|---|---|
| ETHICS | THE PRINCIPLES AND RULES OF ACCEPTABLE OR PROPER CONDUCT. DEFINE THE LIMITS OF PERMISSIBLE BEHAVIOUR |
| DUAL RELATIONSHIP | A RELATIONSHIP IN WHICH THERE IS BOTH A COUNSELLING RELATIONSHIP & ANOTHER TYPE OF RELATIONSHIP (E.G. FRIENDSHIP) |
| ABSOLUTE CONFIDENTIALITY | AN ASSURANCE THAT CLIENT DISCLOSURES ARE NOT SHARED WITH ANYONE |
| RELATIVE CONFIDENTIALITY | THE ASSUMPTION THAT CLIENT DISCLOSURES MAY BE SHARED WITHIN THE AGENCY WITH SUPERVISORS OR COLLEAGUES - OUTSIDE THE AGENCY W/ CLIENT PERMISSION - OR BECAUSE OF LEGAL REQUIREMENTS (E.G. CHILD ABUSE LEGISLATION) |
| DUTY TO WARN | THE PROFESSIONAL RESPONSIBILITY THAT COUNSELLORS HAVE TO INFORM PEOPLE WHOM THEY BELIEVE A CLIENT MAY HARM |
| 2 CORE COUNSELLING VALUES | 1) DIGNITY & WORTH OF PEOPLE 2) CLIENT'S RIGHT TO SELF-DETERMINATION |
| VALUES | WHAT INDIVIDUALS OR GROUPS CONSIDER IMPORTANT OR WORTH WHILE |
| SELF-DETERMINATION | THE PRINCIPLE THAT PROMOTES THE RIGHTS OF CLIENTS TO HAVE AUTONOMY AND FREEDOM OF CHOICE |
| ETHICAL DILEMMA | A SITUATION INVOLVING COMPETING OR CONFLICTING VALUES OR PRINCIPLES |
| 5 ETHICAL RULES | 1) AUTONOMY 2) BENEFICENCE 3) NONMALEFICENCE 4) JUSTICE 5) FIDELITY |
| MODEL FOR RESOLVING ETHICAL DILEMMAS | 1) GATHER FACTS 2) IDENTIFY ETHICAL ISSUES & POTENTIAL VIOLATIONS 3) IDENTIFY & EVALUATE OPTIONS & STRATEGIES 4) TAKE ACTION |
| ASSUMPTIONS | DISTORTIONS OR FALSE CONCLUSIONS BASED ON SIMPLISTIC REASONING, INCOMPLETE INFORMATION, OR BIAS |
| 2 BASIC SELF AWARENESS QUESTIONS | 1) WHO AM I? 2) HOW DO OTHERS SEE ME? |
| DEFENCE MECHANISM | MENTAL PROCESS THAT SHIELDS A PERSON FROM UNDESIRABLE OR UNACCEPTABLE THOUGHTS, FEELINGS OR CONCLUSIONS - THAT IF ACCEPTED WOULD CREATE ANXIETY OR CHALLENGE ONE'S SENSE OF SELF |
| COUNSELLING | A PROCESS OF HELPING CLIENTS TO LERN SKLLS, DEAL W/ FEELINGS & MANAGE PROBLEMS |
| 3 VARIABLES THAT DEFINE COUNSELLING | 1) NEEDS/WANTS OF CLIENTS 2) THE MANDATE OF THE COUNSELLING SETTING 3) EXPERTISE/COMPETENCE OF THE COUNSELLOR |
| INTERVIEWING | ACQUIRING AND ORGANIZING RELEVANT INFORMATION USING ACTIVE LISTENING SKILLS, INCLUDING: ATTENDING, SILENCE, PARAPHRASING, SUMMARIZING, QUESTIONING & EMPATH |
| PSYCHOTHERAPY | ADVANCED COUNSELLING TARGETING SEVERE EMOTIONAL OR BEHAVIOURAL DIFFICULTIES OR DISORDERS |
| VERSATILITY | THE NEED FOR COUNSELLORS TO DEVELOP A BROAD RANGE OF SKILLS SO THEY CAN ADAPT THEIR APPROACH TO FIT THE CLIENT |
| SKILL CLUSTERS | CATEGORIES OF SKILLS BASED ON THEIR INTENDED PURPOSE OR HELPING ACTIVITY |
| RELATIONSHIP-BUILDING SKILLS | TOOLS FOR ENGAGING CLIENTS & DEVELOPING TRUST |
| CORE CONDITIONS | 1) WARMTH 2) EMPATHY 3) POSITIVE REGARD 4) GENUINENESS |
| CONGRUENCE | THE CAPACITY TO BE REAL & CONSISTENT W/ CLIENTS BY MATCHING BEHAVIOUR, FEELINGS & ACTIONS |
| GENUINESS | A MEASURE OF HOW AUTHENTIC OR REAL ONE IS IN A RELATIONSHIP |
| EMPATHY | THE ABILITY TO ACCURATELY UNDERSTAND THE EMOTIONAL PERSPECTIVE OF ANOTHER PERSON (I.E. PUT YOURSELF IN THEIR SHOES) |
| POSITIVE REGARD | THE ABILITY TO RECOGNIZE THE INHERENT WORTH OF PEOPLE |
| ACTIVE LISTENING | TERM USED TO DESCRIBE A CLUSTER OF SKILLS THAT ARE USED TO INCREASE THE ACCURACY OF UNDERSTANDING. |
| ATTENDING | THE WAY COUNSELLORS COMMUNICATE TO THEIR CLIENTS THAT THEY ARE READY, WILLING & ABLE TO LISTEN. CAN BE VERBAL, NON-VERBAL & ATTITUDINAL CUES |
| PARAPHRASING | A NONJUDGMENTAL RESTATEMENT OF THE CLIENT'S WORDS & IDEAS IN THE COUNSELLOR'S OWN WORDS |
| SUMMARIZING | A WAY OF CONDENSING CONTENT |
| RELATIONSHIP CONTRACTING | NEGOTIATING THE INTENDED PURPOSE OF THE COUNSELLING RELATIONSHIP, INCLUDING AGREEING ON THE EXPECTED ROLES OF BOTH COUNSELLOR & CLIENT |
| SESSIONAL CONTRACT | AN AGREEMENT BETWEEN COUNSELLOR & CLIENT REGARDING THE TOPIC & EXPECTED OUTCOME OF AN INTERVIEW OR SESSION |
| ANTICAPATORY CONTRACT | AN AGREEMENT BETWEEN COUNSELLOR & CLIENT THAT PLANS FOR PREDICTABLE EVENTS & HOW THEY WILL BE HANDLED IF THEY ARISE |
| IMMEDIACY | A TOOL FOR EXPLOREING, EVALUATIONG & DEEPENING A COUNSELLING RELATIONSHIP. BY ADDRESSING PROBLEMS/FEELINGS WHEN THEY ARISE BEFORE THEY CAN HAVE A NEGATIVE IMPACT ON THE RAPPORT |
| DIRECTIVES | SHORT STATEMENTS THAT PROVIDE DIRECTION TO CLIENTS ON TOPICS, INFORMATION & PACE (E.G. "TELL ME MORE") |
| SIMPLE ENCOURAGERS | SHORT PHRASES & GESTURES THAT ENCOURAGE CLIENTS TO CONTINUE W/ THEIR STORIES (E.G. HEAD NODS, "UH HUH") |
| EMPOWERING SKILLS | SKILLS USED TO HELP CLIENTS DEVELOP CONFIDENCE, SELF-ESTEEM, & CONTROL OVER THEIR LIVES |
| STRENGTHS APPROACH | COUNSELLING APPROACH THAT ASSUMES THE INHERENT CAPACITY OF PEOPLE. INDIVIDUALS/COMMUNITIES ARE SEEN TO HAVE ASSETS/RESOURCES THAT CAN BE MOBILIZED FOR PROBLEM SOLVING |
| CHALLENGING SKILLS | SKILLS USED TO ENCOURAGE CLIENTS TO CRITICALLY EVALUATE THEIR BEHAVIOUR & IDEAS |
| CONFRONTATION | COUNSELLING INITIATIVES THAT CHALLENGE CLIENTS TO CRITICALLY EXAMINE THEIR ACTIONS AND/OR CONSIDER OTHER VIEWPOINTS |
| SELF-AWARENESS | THE PROCESS OF BECOMING ALERT & KNOWLEDGEABLE ABOUT ONE'S OWN WAY OF THINKING, ACTING & FEELING |
| ACTION PLANNING | HELPING CLIENTS MAKE CHANGES IN THEIR LIVES - INVOLVES SETTING GOALS, IDENTIFYING STRATEGIES FOR CHANGE & DEVELOPING PLANS FOR REACHING GOALS |
| PHASES OF COUNSELLING | 1 )PRELIMINARY 2) BEGINNING 3) ACTION 4) ENDING |
| CATHARSIS | AN EMOTIONAL RELEASE OF FEELINGS ABOUT PAST OR CURRENT EXPERIENCES THAT RESULTS IN A POWERFUL RELEASE OF PENT-UP FEELINGS, |
| BURNOUT | A STATE OF EMOTIONAL, MENTAL & PHYSICAL EXHAUSTING THAT REDUCES OR PREVENTS PEOPLE FROM PERFORMING THEIR JOB |
| VICARIOUS TRAUMA | AN OCCUPATIONAL HAZARD FOR PEOPLE IN HELPING PROFESSIONS, WHERE THEY DEVELOP THE SAME SYMPTOMS AS THEIR CLIENTS WHO HAVE BEEN TRAUMATIZED |
| PSEUDO-COUNSELLING | A PROCESS WHERE THE WORKER & CLIENT ENGAGE IN CONVESATIONS THAT ARE EMPTY & INVOLVES EXPLORATION OF IRRELEVANT ISSUES |
| RESCUING | BANDAIDING... COUNSELLOR'S ACTIONS THAT PREVENT OR PROTECT A CLIENT FROM DEALING WITH ISSUES OR FEELINGS |
| COUNSELLING RELATIONSHIP | A TIME-LIMITED PERIOD OF CONSULTATION BETWEEN A COUNSELLOR & A CLIENT DEDICATED TO ACHIEVING A DEFINED GOAL |
| WARMTH | AN EXPRESSION OF NONPOSSESSIVE CARING THAT REQUIRES GENUINENESS & INVOLVEMENT, THE ACCEPTANCE OF THE EQUAL WORTH OF OTHERS & AVOIDANCE OF BLAMING |
| WORK CONTRACT | AN AGREEMENT THAT SPECIFIES THE INTENDED GOALS OR OUTCOME OF COUNSELLING |
| DEPENDENT RELATIONSHIP | A COUNSELLING RELATIONSHIP IN WHICH CLIENTS BECOME OVERLY RELIANT ON THEIR COUNSELLORS FOR DECISION MAKING. |
| I-STATEMENTS | CLEAR ASSERTIONS ABOUT PERSONAL FEELINGS OR REACTIONS THAT DO NOT BLAME OR JUDGE OTHERS |
| TRANSFERENCE | THE TENDENCY OF CLIENTS TO COMMUNICATE W/ THEIR COUNSELLORS IN THE SAME WAY THAT THEY COMMUNICATED TO SIGNIFICANT PEOPLE IN THEIR PAST |
| COUNTERTRANSFERENCE | THE POSITIVE OR NEGATIVE WISHES/FEELINGS OF THE COUNSELLOR UNCONSCIOUSLY DIRECTS OR TRANSFERS TO A CLIENT, STEMMING FROM HIS/HER OWN UNRESOLVED CONFLICTS |
| DOORKNOB COMMUNICATION | WHEN THE CLIENT BRINGS UP AN IMPORTANT ISSUE AT THE END OF THE INTERVIEW/RELATIONSHIP WHEN THERE IS LITTLE OR NO TIME TO ADDRESS THEM |
| THE LISTENING PROCESS | 1) HEARING & REMEMBERING VERBAL & NONVERBAL MESSAGES 2) SELECTING & SORTING INFORMATION, IDEAS & FEELINGS 3) UNDERSTANING MEANING & EMOTION 4) RESPONDING |
| SELECTIVE PERCEPTION | A TERM USED TO DESCRIBE THE NATURAL TENDENCY TO AVOID BEING OVERWHELMED BY INFORMATION BY SCREENING OUT MATERIAL THAT IS IRRELEVANT |
| KINESICS | THE STUDY OF BODY LANGUAGE (E.G. POSTURE, FACIAL EXPRESSIONS, GESTURES & EYE MOTION) |
| PROXEMICS | A TERM USED TO DESCRIBE HOW PEOPLE USE SPACE & DISTANCE IN SOCIAL BEHAVIOUR |
| METACOMMUNICATIONS | THE MESSAGE THAT IS HEARD (INTERPRETED) WHICH MAY DIFFER FROM THE WORDS SPOKEN OR THE INTENDED MESSAGE OF THE SPEAKER |
| ATTENDED SILENCE | COUNSELLOR SILENCE CHARACTERIZED BY MAKING EYE CONTACT, PHYSICALLY & PSYCHOLOGICALLY FOCUSING ON THE CLIENT & BEING SELF-DISCIPLINED TO MINIMIZE INTERNAL & EXTERNAL DISTRACTION |
| CONTENT SUMMARY | A SUMMARY THAT FOCUSES ON CONTENT & IS AN UNEDITED CONDENSING OF THE CLIENT'S WORDS |
| THEME SUMMARY | A SUMMARY THAT EDITS UNNECESSARY DETAIL & ATTEMPTS TO IDENTIFY KEY PATTERS AND AREAS OF URGENCY |
| L-I-V-E | AN ACRONYM THAT DESCRIBES THE 4 ESSENTIAL STEPS IN SUMMARIZING: 1) LISTEN 2) IDENTIFY 3) VERBALIZE 4) EVALUATE |
Created by:
d_bradley4