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HRM Chapter 6

Work Effort directed toward accomplishing a result.
Job Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee.
Workflow Analysis Study of the way work (output, activities, and inputs) moves through an organization.
Business Process Re-engineering (BPR) Measures for improving such as activities as product development, customer service, and service delivery.
Job Design Organizing tasks, duties, responsibilities, and other elements into a productive unit of work.
Person/Job Fit Matching characteristics of people with characteristics of jobs.
Job Enlargement Broadening the scope of a job by expanding the number of different job tasks to be performed.
Job Enrichment Increasing the depth of a job by adding responsibility for planning, organizing, controlling, or evaluating the job.
Job Rotation Process of shifting a person from job to job.
Skill Variety Extent to which work requires several different activities for successful completion.
Task Identity Extent to which the job includes a "whole" identifiable unit of work that is carried out from start to finish and the results in a visible outcome.
Task Significance Impact the job has on other people.
Autonomy Extent of individual freedom and discretion in the work and its scheduling.
Feedback Amount of information employees receive about how well or how poorly they have performed.
Special-Purpose Team Organizational tea formed to address specific problems, improve work processes, and enhance overall quality of products and services.
Self-Directed Teams Organizational team composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished.
Virtual Team Organizational team composed of individuals who are separated geographically but linked by communication technology.
Compressed Workweek Schedule in which a full week's work is accomplished in fewer than five 8-hour days.
Flextime Scheduling arrangement in which employees work a set number of hours a day but vary starting and ending times.
Job Sharing Scheduling arrangement in which two employees perform the work of one full-time job.
Job Analysis Systematic way of gathering and analyzing information about the content, context, and human requirements of jobs.
Task Distinct, identifiable work activity composed of motion.
Duty Work segment composed of several tasks that are performed by an individual.
Responsibilities Obligations to perform certain tasks and duties.
Competencies Individual capabilities that can be linked to enhanced performance by individuals or teams.
Marginal Job Functions Duties that are part of a job but are incidental or ancillary to the purpose or nature of the job.
Job Description Identification of the tasks, duties, and responsibilities of a job.
Job Specifications The knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily.
Performance Standards Indicators of what the job accomplishes and how performance is measured in key areas of the job description.
Created by: zachary_morlock
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