click below
click below
Normal Size Small Size show me how
HRM Chapter 6
Term | Definition |
---|---|
Work | Effort directed toward accomplishing a result. |
Job | Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee. |
Workflow Analysis | Study of the way work (output, activities, and inputs) moves through an organization. |
Business Process Re-engineering (BPR) | Measures for improving such as activities as product development, customer service, and service delivery. |
Job Design | Organizing tasks, duties, responsibilities, and other elements into a productive unit of work. |
Person/Job Fit | Matching characteristics of people with characteristics of jobs. |
Job Enlargement | Broadening the scope of a job by expanding the number of different job tasks to be performed. |
Job Enrichment | Increasing the depth of a job by adding responsibility for planning, organizing, controlling, or evaluating the job. |
Job Rotation | Process of shifting a person from job to job. |
Skill Variety | Extent to which work requires several different activities for successful completion. |
Task Identity | Extent to which the job includes a "whole" identifiable unit of work that is carried out from start to finish and the results in a visible outcome. |
Task Significance | Impact the job has on other people. |
Autonomy | Extent of individual freedom and discretion in the work and its scheduling. |
Feedback | Amount of information employees receive about how well or how poorly they have performed. |
Special-Purpose Team | Organizational tea formed to address specific problems, improve work processes, and enhance overall quality of products and services. |
Self-Directed Teams | Organizational team composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished. |
Virtual Team | Organizational team composed of individuals who are separated geographically but linked by communication technology. |
Compressed Workweek | Schedule in which a full week's work is accomplished in fewer than five 8-hour days. |
Flextime | Scheduling arrangement in which employees work a set number of hours a day but vary starting and ending times. |
Job Sharing | Scheduling arrangement in which two employees perform the work of one full-time job. |
Job Analysis | Systematic way of gathering and analyzing information about the content, context, and human requirements of jobs. |
Task | Distinct, identifiable work activity composed of motion. |
Duty | Work segment composed of several tasks that are performed by an individual. |
Responsibilities | Obligations to perform certain tasks and duties. |
Competencies | Individual capabilities that can be linked to enhanced performance by individuals or teams. |
Marginal Job Functions | Duties that are part of a job but are incidental or ancillary to the purpose or nature of the job. |
Job Description | Identification of the tasks, duties, and responsibilities of a job. |
Job Specifications | The knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily. |
Performance Standards | Indicators of what the job accomplishes and how performance is measured in key areas of the job description. |