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Managerial roles

TermDefinition
Managerial role The set of specific tasks that a person is expected to perform because of the position he or she holds in the organisation
Three categories of roles Decisional Informational Interpersonal
Decisional roles Roles associated with methods managers use in planning strategy and utilising resources. REND Resource allocator / Entrepreneur / Negotiator / Disturbance handler
Entrepreneur deciding which new projects or programs to initiate and what to invest resources in
Disturbance handler Managing an unexpected event or crisis
Resource allocator Assigning resources between functions and divisions, setting the budgets/salaries of lower managers
Negotiator Reaching agreements between other managers, unions, customers or shareholders
Informational roles Roles associated with the tasks needed to obtain and transmit information in the process of managing the organisation. SMD Spokesperson / Monitor / Disseminator
Monitor Analysing information from both the internal and external environment
Disseminator Transmitting information to influence the attitudes and behaviour of employees, colleagues and other stakeholders outside the organisation
Spokesperson Representing the organisation and using information to positively influence the way people, in and out of the organisation, respond to it.
Interpersonal roles Roles that managers assume to provide direction and supervision to both employees and the organisation as a whole. FLL Figurehead / Leader / Liaison
Figurehead Symbolising the organisation’s mission, values and what it is seeking to achieve
Leader Training, counselling, mentoring, setting goals and expectations, initiating change, role modelling, decision making
Liaison Linking and coordinating the activities of people and groups both inside and outside the organisation
Created by: Matin Ahmadyar
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