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ORGMGMT quiz1
Organizational Behavior MGMT 230 quiz 1
| Question | Answer |
|---|---|
| The factor that was most important in the emerging of the industrial revolution in the late 1700s was undoubtedly the: | The development of the steam power |
| The "Father of Modern Management" is generally considered to be: | Fred Taylor |
| In England, the word "rubber" refers to what? | Eraser |
| Fred Taylor missed the boat by | Not seeing workers as social animals |
| Which of the following is NOT a theory Y characteristic of workers? | Work is distasteful to most workers |
| Machiavili believed that people were basically_____? | Evil |
| Fred Taylor believed that: | The standardization could improve production efficiency |
| Who is Ceaser Milan? | The dog whisperer from Mexico |
| Self-efficacy reflects: | Our confidence in our ability to do a job |
| The protestant reformation gave rise to the protestant ethic which argues that: | The path to eternal salvation is hard work in the current life |
| The Hawthorne experiments were important because | They showed that informal groups have greater impact on productivity than formal rules |
| Max Weber's contribution to organization theory was occasioned by | Development of the bureaucratic form of organization |
| In communications, one group argued that "the eyes are the conduit to the sole". Which group suggested this aspect of communications? | Native Americans |
| Seating is very important at a political luncheon involving a U.S. Senator, a State Governor, and a U.S. Congressman, who would be seated immediately to the right of the master of ceremonies? | The Senator |
| Seating is very important at a political luncheon involving a U.S. Senator, a State Governor, and a U.S. Congressman, who is the master of ceremonies? | U.S. Congressman |
| Seating is very important at a political luncheon involving a U.S. Senator, a State Governor, and a U.S. Congressman, who would be seated immediately to the left of the master of ceremonies? | Governor |
| Before the middle ages, work was: | Only for slaves and animals |
| If you are a Theory "x" person, you would probably not exhibit which of the following characteristics? Ambition, work is distasteful, need of constant supervision, not creative, lack motivation | Ambition |
| Type "X" person: loves everything or hates everything? | Hates everything, negative, no motivation, needs supervision |
| Max Weber's theory of hierarchy contains which of the following? | ALL OF THESE: A formal set of rules to govern behavior, an impersonal orientation, clear lines of authority, rational allocation of tasks, and merit-based employment |
| What is most important in determining how a worker will respond in a certain work situation? | Genetic factors and environmental factors |
| Maslow argued that ____ needs must be met before ____ needs are pursued. | Safety before aesthetic |
| Sigma six is the currently in vogue strategy to improve performance in firms. It is a method that: | Produces about 3-4 defects per million units of output |
| Which of the following occupations would most likely exhibit a "type B" personality? | An accountant. (Type A: outgoing, job done quick. Type B: more precise, detailed, takes long time) |
| If you display high efficacy, which of the following will relate to your performance? | Can-do attitude, and high self-esteem |
| The primary focus of organizational behavior is to | Understand individual and group behaviors in organizations |
| If you are a Machiavellian-oriented person, which of the following would best characterize your behavior? | Its better to be feared than to be loved |
| If you display a negative affectivity toward work and your fellow employees, how do you act? | Experience negative emotional states and believe that you are not being treated appropriately |
| The glass ceiling is a device that: | Keeps women from rising above a certain level in organizations. |
| Managers who worry about diversity in the labor force know that in 20 years, the work force will not show what? | More younger than older workers. (Hispanics will be majority, already more women than men working, women are paid 22% less than men of equal level) |
| In a 360 evaluation system, what would generally be the first step in the evaluation process? | A self-evaluation |
| When are you more motivated? | When you are compared to others and when a goal is set. |
| One with internal motivation: | Doesn't matter what the job is, they will enjoy it |
| What has Jimmy Cater been doing for the past 35years? | Over seeing elections and building homes for humanity |
| What is the job performance of one who is motivated? | Absentee goes down, turn over lower, etc |
| What are #1 motivation in competitors? | Goals, the tougher you make the goal the tougher they will try. No 2 people are motivated by the same things. Feedback is also a major motivator |
| Almost Half of workers state what? | They are stressed at their job. |
| Studies show what is the most stressful thing in a persons life? | Their job, over their family and assets. |
| What does competition do? | Drives our economy and leads to stress |
| What does stress cause? | Exhaustion and insomnia |
| What is the most stressful job? | Flight Control. Shut down in 1881 |
| What type of stress is an Emergency Room Charge Nurse? | Temporary stress |
| How much did Fred Taylor pay employees? | $5/day...8hr work day was $2. |
| Why did Fred Taylor pay his employees more than minimum? | Believed rewards to employees encourage more work. |
| What is Autonomy? | Independent thinking and responsibilities. Most employees opt to have more autonomy. |
| What are the 4 basic job characteristics? | Autonomy, interaction, job variety...?? (net says: feedback, autonomy, variety, and identity) |
| What happens within the first 2-3 minutes of meeting someone? | Judgment and decision about you |
Created by:
Keller
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