A group of people working together in a structured and coordinated fashion to achieve a set of goals.

Organizational Resources

Human resources, Financial resources, Physical resources, and Information resources

A set of activities: planning and decision making, organizing, leading, and controlling directed at an organization’s resources with the aim of achieving organizational goals in an efficient and effective manner.

Using resources wisely and in a cost-effective way

Making the right decisions and successfully implementing them

Someone whose primary responsibility is to carry out the management process.

Planning and Decision Making

Determining goals and courses of action

Coordinating activities and resources

Monitoring and evaluating activities

are the small group of executives who manage the overall organization. They create the organization’s goals, overall strategy, and operating policies.

are primarily responsible for implementing the policies and plans of top managers. They also supervise and coordinate the activities of lower level managers.

supervise and coordinate the activities of operating employees.

Role: Figurehead, leader, and liaison roles involve dealing with other people.

Role: Monitor, disseminator, and spokesperson roles involve the processing of information.

Role: Entrepreneur, disturbance handler, resource allocator, and negotiator are managerial roles primarily related to making decisions.

Skill to accomplish or understand the specific kind of work being done in an organization.

Skill to communicate with, understand, and motivate both individuals and groups.

Skill to think in the abstract.

Skill to visualize the appropriate response to a situation.

Skill to convey ideas and information effectively to others and to receive the same effectively from others.

Decision-Making Skill

Skill to recognize and define problems and opportunities and then to select an appropriate course of action to solve problems and capitalize on opportunities.

Time-Management Skill

Skill to prioritize work, to work efficiently, and to delegate appropriately.

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Griffin Management

Chapter 1

Term	Definition
Organization	A group of people working together in a structured and coordinated fashion to achieve a set of goals.
Organizational Resources	Human resources, Financial resources, Physical resources, and Information resources
Management	A set of activities: planning and decision making, organizing, leading, and controlling directed at an organization’s resources with the aim of achieving organizational goals in an efficient and effective manner.
EFFICIENTLY	Using resources wisely and in a cost-effective way
EFFECTIVELY	Making the right decisions and successfully implementing them
Manager	Someone whose primary responsibility is to carry out the management process.
Planning and Decision Making	Determining goals and courses of action
Organizing	Coordinating activities and resources
Leading	Motivating and managing people
Controlling	Monitoring and evaluating activities
Top Managers	are the small group of executives who manage the overall organization. They create the organization’s goals, overall strategy, and operating policies.
Middle Managers	are primarily responsible for implementing the policies and plans of top managers. They also supervise and coordinate the activities of lower level managers.
First-Line Managers	supervise and coordinate the activities of operating employees.
Interpersonal Roles	Role: Figurehead, leader, and liaison roles involve dealing with other people.
Informational Roles	Role: Monitor, disseminator, and spokesperson roles involve the processing of information.
Decisional Roles	Role: Entrepreneur, disturbance handler, resource allocator, and negotiator are managerial roles primarily related to making decisions.
Technical skill	Skill to accomplish or understand the specific kind of work being done in an organization.
Interpersonal Skill	Skill to communicate with, understand, and motivate both individuals and groups.
Conceptual skill	Skill to think in the abstract.
Diagnostic Skill	Skill to visualize the appropriate response to a situation.
Communication Skill	Skill to convey ideas and information effectively to others and to receive the same effectively from others.
Decision-Making Skill	Skill to recognize and define problems and opportunities and then to select an appropriate course of action to solve problems and capitalize on opportunities.
Time-Management Skill	Skill to prioritize work, to work efficiently, and to delegate appropriately.

Created by: Yasmin Rouby

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