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VOP chapter 1&3
| Term | Definition |
|---|---|
| American Veterinary Medical Association (AVMA) | Proffessional association dedicated to advancing the field of veterinary medicine and all of its related aspects |
| Cross- Training | to learn other staff members duties so that you can perform their jobs if needed |
| Procedures Manual | "how to" information |
| Medical Records | *important documents *confidentiality *detailed description *no erase, scratching out |
| Signalment | examination history (age, sex, breed, and so on) |
| SOAP | Subjective Objective Assessment Procedure |
| Records Purge | 7 years if patient has passed or moved away |
| Logbooks | hard copies record-keeping has patient med. info and history |
| Controlled Substance Logbook | *required by law *acc. of substance *alerting the vet of human drug abuse *falsifying = federal offense |
| Salary | don't talk about salary, hourly pay, or benefits with other staff |
| Discharge | *clear follow-up when patient leaves hospital *follow- up instructions *test results,surgical finding |
| Vaccination Certificates | each time an animal has received an inoculation |
| Health Certificates | transport of an animal |
| Neuter or Spay Certificate | *prove that the animal is no longer sexually intact *some states make it mandatory |
| Veterinary Technician | works very closely with the vet in providing medical care |
| Controlled Substance Logbook Include (List) | 1. drug dispensed 2. date, clients, name 3. amount dispensed and amount remaining 4. name of vet authorizing the meds 5. the individual handing the meds |
| Personal Manuel | addressing issues, dress code, vacation, sick leave, and so on |
| Anesthesia Record Sheet | time, how much, who gave it, name of surgeon and anesthetist, heart rates, oxygen and so on |